IT Technician (DBN)

IT Technician (DBN) IT - Support

Durban - KwaZulu Natal

ENVIRONMENT:

A strong technical IT Technician is sought by a Durban-based Financial Services company where you will be responsible for installing and maintaining computer hardware, software, and networks. You will maintain, log, and/or list required repairs and maintenance. Applicants will need solid knowledge of IT-related hardware and software, proven ability and experience in executing processes successfully & knowledge of IT Service Management processes. You need to be familiar with hardware and software and operating systems.

DUTIES:

• Troubleshoot hardware, software, network, and operating system issues.
• Troubleshoot all technology issues.
• Maintain, log, and/or list required repairs and maintenance.
• Provide network access to all staff.
• Install workstations.
• Connect and setup hardware.
• Load all required software.
• Provide orientation to users of existing technology.
• Provide orientation to users of new and potential use of technology.
• Provide individual training and support on request.
• Perform other related duties as required during working hours.

REQUIREMENTS:

• Knowledge of IT-related hardware and software.
• Proven ability and experience in executing processes successfully.
• Knowledge of IT Service Management processes.
• Be familiar with hardware and software.
• Be familiar with operating systems.

ATTRIBUTES:

• Strong ability to carry out assigned tasks independently with little supervision.
• Excellent at performing multiple tasks at the same time without erring.
• Excellent communication and interpersonal skills.
• Be honest and trustworthy.
• Be respectful.
• Possess cultural awareness and sensitivity.
• Be flexible.
• Demonstrate sound work ethics.

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