Job Type: Full Time | Remote or On-site
Salary: R190 000 per annum
Head Office: Cape Town, South Africa
Requirements
- Excellent command of the Italian and English language
- Expert level PC literacy skills
- Experience in Call Centre / Travel / Tourism Industries
- Customer service orientation
- Flexibility to work shifts
- Basic Salary: R190 000 per annum
- Monthly Performance bonus (become eligible to earn an additional R2000 monthly)
- Variable earnings: Late Shift allowance, Night Shift allowance, OT (1.5 x normal rate), Sunday Pay (1.5 x normal rate), Public Holidays (2 x normal rate)
- Medical Aid Voluntary basis with Discovery Health
- Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days
- Health Insurance after 2 years of consecutive service unlimited GP visits, dentistry, optometry, medications etc.
- Employee Assistance Programs/ Wellness Initiatives
- Provident Fund (Compulsory) - min 6% contribution
- Onsite position: Work from Home after successful completion of training Must have Fibre.
- 40 hours per week; 8 hours per day
- Work for a prestigious Airline Brand
- Above market-related Basic Salary
- Assisting international passengers with airline related queries and requests relating to their travel in Italian
- Work on renowned airline reservations systems & handle written correspondence and/or inbound calls
- Fully paid product and systems training provided
- Daily interaction with international passengers
Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta (Europe) and Cape Town (South Africa).
