Lets be unstoppable together! Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7, 000 of the worlds leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.
Circana is a leading provider of big data, predictive analytics and forward-looking insights that help FMCG, healthcare, retailers, and media companies to grow their businesses. With the largest collection of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, Circana guides its clients around the world in their quests to remain relevant, connect with consumers and deliver market leading growth.
Here at Circana, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to take risks, challenge ourselves, reach unprecedented heights and achieve great personal growth.
About The Team
The operations team is integral to achieving high levels of customer satisfaction by ensuring there is flawless planning, proactive communication and client engagement Operations deliver services to both Manufacturer & Retail clients, ensuring the highest levels of quality, efficiency & cost control, whilst simultaneously ensuring that services continue to meet the requirements of the marketplace.
About The Role
Working as part of the item coding team you will be responsible for analysing data from different sources, performing gap analyses and coding missing product attributes (e.g. the weight of the product, the name of the manufacturer, etc.). These need to be recorded accurately and consistently in our data systems, for the various types of consumer goods and products found in South African supermarkets, wholesalers and convenience stores.
The majority of the work will be undertaken using Excel and in-house item coding tools. The work also involves the matching of both data values and text, so you will also need to demonstrate that you are both numerate and literate with a strong understanding of South Africa products and the local market. Some research using the internet and other online and offline data sources is also required. You will therefore need to be resourceful and be able to work your way through a set of product items quickly and efficiently without detailed supervision
This role will work on strategic data standardisation, classification and attribution projects and processes for reporting purposes
You will be required to:
- Complete the OPS training programme and panel process within the first 3 months of employment if entering at this level
- Actively seeks out client product performance in the market to keep relevant.
- Establish strong internal cross-departmental relationships
- Display a solid understanding of the business and our service offerings
- Assists and helps the Data Release and CGD teams with troubleshooting where necessary
- Attends training, business updates, knowledge shares and team events as and when required
- Adheres to all relevant policies and procedures
- Communicates issues and deadlines to Senior Coding Analyst as required
- Able to work extra hours as and when required to ensure deadlines are met
- Conduct at least 2 team knowledge shares a year
- Oversee and guide new junior team members and assist in their orientation and on boarding.
Skills And Expertise Required
- Associates degree
- Strong written and verbal communication skills
- Strong analytical and problem-solving skills
- Strong time management and organizational skills
- Strong attention-to-detail, while working in a fast-paced environment
- Proficiency in all Microsoft Office applications: Word, Excel, PowerPoint, Teams, and Outlook (Intermediate to advanced)
- Agile working You are able to choose where you work on a given day to best deliver your outcomes on that day, be that at home, in the office, at your clients office, or in the local coffee shop! While Agile we aim to find at least 3 in office days a week to enable connectivity, learning and allow SA Employees to not be disrupted by loadshedding.
- Flexibility Agile working facilitates you managing your work around your life when necessary, should you need to get away early for that weekend away, or start a little early to miss the traffic.
- Me Days We currently have four days over and above our 15 contracted annual leave days and annual closure days. This means there are 22 days of leave each year.
- Growth You got where you are today by education, determination, and plain hard work. Here at Circana, we aim to help you build your skills, explore new interests, and work across different functions, clients, and teams. We believe that every career is a work in progress, and we foster each employees journey, through a diverse set of experiential, skill-building, and mentorship opportunities to learn from the best and brightest in our business.
- Feedback To do a great job, you need to know what is expected of you. We pledge to do just that through consistent, timely feedback and coaching to ensure continued growth.
- Recognition In addition to cheering on outstanding work on a project, exceptional client service, or performance over and above what is expected, we also applaud consistently great performance and initiative in solving problems, as well as innovation and new ideas. Were also not afraid of PDAspublic displays of appreciationas we all celebrate individual victories as part of our shared success.
- Challenge Challenge and support are of equal importance, and we strive to deliver the right mix of both through line management, peer to peer relationships and an open-door policy to the leadership team. A career at Circana, as with life, is what you make it so if youre looking for challenge, we can absolutely deliver!
- Fun We can promise it will be challenging, rewarding and fun! We aim to work hard and recognise thats only achievable with some play as well, with all ideas welcome.
