Service Centre Administrator - HiFi Corp Thavhani

Introduction: We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.

Description

The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.

• Deal with customers in a customer centric manner
• Achieve individual targets
• Cellular and credit administration
• Processing transactions and cash ups
• Effective self-management and teamwork
• Security and housekeeping
• Reception / Switchboard

Minimum Requirements

• Matric
• Numeracy skills
• Ability to work with money
• Computer literacy
• Attention to detail
• Interpersonal skills
• Written and communication skills
• Teamwork
• Telephone etiquette
• Target driven
• Customer centricity
• Practical experience in a financial and administration role
• SAP experiences advantageous
• MS Office (Word, Excel)
• Cellular and credit vetting experience
• Knowledge of relevant Company policies, practices, processes and systems
• Conscientious
• Integrity
• Customer centric
• Fraud detection
• Target driven