Account Executive

MasterStart SA, the South African partner of MasterStart is an EdTech business that places human connection at the heart of our flexible and fully supported online learning programmes. Our portfolio of programmes empowers learners to grow, adapt and develop their careers in our fast-changing world.

At MasterStart, We Are

Passionate about what we do, Flexible in our approach, Genuine in our actions and are committed to Thriving together!

We are looking for an experienced, strategic, ambitious and highly skilled Account Executive to work in a dynamic, fast-paced and fast-growing company. As an Account Executive, you should be solution-oriented, results-driven and customer-centric, whilst helping us achieve our business goals. In this role, you will have the opportunity to manage and expand our existing client account portfolio.

Culture and values are essential to us, so the successful candidate will need to be passionate about people, a life-long learner, experienced, versatile and data-driven with a thorough understanding of best practices.

Responsibilities Would Include, But Are Not Limited To

• Manage a portfolio of clients to meet sales targets
• Build and maintain strong, long-lasting relationships with assigned clients
• Initiates, builds and maintains relationships with new clients with the aim of expanding the portfolio of clients
• Gain an understanding of client needs and provide tailored solutions to meet their current and future training needs
• Develop and execute strategic account plans to achieve sales targets and expand existing account opportunities
• Ensure timely and successful delivery of solutions according to client requirements
• Developing solid sales proposals to ensure ongoing existing client growth
• Excellent communication and presentation skills to present learning solutions to a large audience
• Get feedback and suggest ways to increase client engagement
• Resolve issues and handle client complaints quickly and effectively
• Collaborate with internal stakeholders to ensure clients' needs are met and excellent service is provided
• Monitor and track sales metrics and targets in line with business objectives

Requirements

• Minimum Education Requirement: Undergraduate Degree (NQF 7)
• Proven experience working as an Account Executive, or similar role
• Familiarity with CRM software and sales processes
• A proven record of meeting or exceeding sales targets and driving revenue growth
• Outstanding negotiation and consultative sales skills
• Strong analytical and problem-solving skills
• Exceptional customer service skills
• Strong administrative and organisational skills
• Be available to travel, if required
• Based in Johannesburg, working remotely