Account Manager

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30, 000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The successful applicant will manage multiple integrated campaigns for clients. This person will be the primary point of contact between the client and the agency ultimately be responsible for the smooth running of the account: operationally, creatively and financially.

The Account Manager will also be responsible to build and maintain healthy relationships with clients in order to maximize the client account billings and generate on-going business with a view to developing retainer-based relationships with clients including the successful and profitable stewardship of clients' brands. You will be required to keep abreast of the latest digital trends and technological advances in order to do so.

Responsibilities

• Setting up meetings with clients and other agency staff
• Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both and ensuring that communication flows effectively
• Overseeing the status of advertising campaigns
• Negotiating with clients and agency staff about the details of campaigns
• Presenting creative work to clients for approval or modification
• Handling budgets and managing campaign costs
• Writing reports, keeping records and financial details
• Helping to secure new business
• Monitoring the profitability of accounts
• Becoming familiar with the nature of clients' products, business culture and competition
• Monitoring the effectiveness of campaigns

Requirements:

• At least 2 years' Account Management experience
• Must have at least 2 years' digital agency experience
• Must have a good understanding of technology and platforms
• Must have proven experience in working on accounts with a quick turnaround time and ability to perform well under pressure

Competencies:

• Superior English written and verbal skills
• Excellent presentation skills
• Very good numeracy skills
• A team player with good interpersonal skills
• Strong service orientation
• Highly organized and detail-orientated
• Strong problem-solving
• Employment decision will be made within 20 days from the 1st contact

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organizationcreators, doers, innovators, makers, and thinkerswho drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, andX.

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