Administrator

Administration Role Job Description For SAC

Salary Range: R13, 000/month

Are you a dynamic and organized individual looking for an exciting opportunity to support Australian businesses from the comfort of South Africa? We are a reputable South African company seeking skilled Administration Staff to provide exceptional, customer centred support to our Australian clients. This is your chance to be a vital part of cross-border operations and make a significant impact on our clients' success.

Position: Administration

Staff Location: Cape Town CBD South Africa

Time zone: Australian Eastern Standard Time (AEST)

About Us: Dovetail HR connects Australian businesses with qualified and dedicated employees in South Africa. Our commitment to excellence and innovation drives our success, and we are now commencing operations to support Australian businesses with administrative tasks during their local business hours.

Role and Responsibilities: As an Administration Staff member, you will work exclusively for 1 on our Australian clients to provide administrative and business support. Your main tasks will include but are not limited to:

• Handling incoming and outgoing communication, including emails, phone calls, and virtual meetings, on behalf of Australian clients.
• Managing calendars, scheduling appointments, and coordinating meetings across different time zones.
• Organizing and maintaining electronic documents, databases, and records.
• Assisting with data entry, report generation, and basic bookkeeping tasks.
• Collaborating with cross-functional teams to ensure seamless operations and exceptional service delivery.
• Adhering to Australian business hours (AEST time zone average work hours between 12am-9am) to ensure real-time communication and support.

Qualifications and Skills:

• A matric certificate or equivalent qualification
• 2 years prior experience in administrative roles or similar capacities.
• Strong organisational and time-management skills.
• Excellent communication skills, both written and verbal.
• Proficiency in using office software such as Microsoft Office Suite and virtual communication tools.
• Basic bookkeeping experience beneficial (Xero the preferred system).
• Ability to work independently, demonstrate initiative, and solve problems effectively.
• Reliable internet connection and a dedicated workspace (if work from home model required).
• Flexibility to work during Australian business hours (12am 9am) during Australian Eastern Standard Time (AEST).
• Passion for providing excellent customer service.

Benefits:

• Competitive salary package based on experience and skills.
• Opportunity to work remotely from South Africa while supporting Australian businesses.
• Annual retention bonuses to reward your commitment and contribution to our team.
• Professional growth and development opportunities within a dynamic and forward-thinking organisation.

Application Process: If you're excited about this unique opportunity to work in a global environment and support Australian businesses, we invite you to apply. Please submit your updated resume and a cover letter outlining your relevant experience and availability to [email address]. Shortlisted candidates will be contacted for interviews.

Join us and be part of our mission to provide top-notch administrative support to Australian businesses. Your dedication will play a pivotal role in building strong client relationships and contributing to their success. Apply today!

Note: We encourage applications from candidates who can commit to working during Australian Eastern Standard Time (AEST) business hours.