Branch Manager

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Date: 12 Feb 2025

Location: Upington, Northern Cape, ZA

Company: Capitec Bank Ltd

Apply by: 21/1/2025

We're On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry. To Be Part Of The Journey, Follow The Steps Below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• To manage the operational functioning of the branch efficiently and effectively in accordance with set standards and processes
• To execute the Business and People implementation plans in the branch in order to:
• maintain client service excellence utilising the Global One product offering
• building a healthy, high-performance team

Experience

Minimum:

• At least 2 - 3 years client service experience within a retail / financial services / banking environment
• 1 - 2 years experience in a supervisory/ team leader role within a retail / financial services / banking environment
• Experience coaching and developing team members and overseeing activities of a branch or team.

Ideal:

• 4 year supervisory/first line management experience
• Experience of building and maintaining key relationships at a management level
• Experience in an operational management role within a retail / financial services / banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• National Certificate in Banking or Similar

Qualifications (Ideal Or Preferred)

• National Higher Certificate in Banking
• A relevant tertiary qualification in Similar or Commerce

Knowledge

Minimum:

Knowledge and understanding of:

• Leadership and people management principles
• Business performance drivers at this level
• Retail/consumer service environment
• Banking products and services
• Business Processes (Marketing/ Financial Management/ Human Resource Management)

Ideal:

• Internal business processes and procedures
• Organisational Policies, including (but not limited to) the Credit Policy

Skills

• Communications Skills
• Decision making skills
• Planning, organising and coordination skills
• Interpersonal & Relationship management Skills
• Commercial Thinking Skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Apply now