Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Purpose of the role
Lead requirements analysis, development and implementation of people, process and system business changes. Overall review of company processes in order to collaborate, support and drive effective business improvements with project teams.
Roles And Responsibilities
- Detailed requirements analysis and design for business change deliverables and outcomes
- Modelling, validating and translating business processes, data & information needs into business requirement specifications, user stories, business rules, and/or use cases that are used by developers to craft technical solutions
- Act as liaison between IT and business units, and acting as a facilitator of organizational and cultural change
- Conduct and document impact assessments; gap analysis; process analysis and mapping (as-is; to-be); risk assessments; etc.
- Assist PMs; BIMs; CMs in preparing and completing project documentation
- Continuous engagement with various stakeholders in conducting and gathering analysis work
- Provide operational direction, guidance and support on complex people, process and system challenges in the context of driving business improvements and strategic changes
- Proactive participation within project teams to provide guidance and direction in refining business requirements for strategic and operational business changes
- Regular feedback loop to project teams on progress, issues and solution for successful project deliveries
- Provide root cause analysis and recommendations for successful project deliveries
- Perform UAT tasks on behalf of PMO on project developments, for successful delivery of solutions
- Perform UAT tasks on behalf of business on project developments, for successful deployment into BAU operations
- Bachelors degree; National Diploma in Commerce; Information systems; Data Science; Engineering or equivalent
- 2 5 years functional experience in business analysis
- Project management functional experience or related qualification is advantageous
- Excellent Analytical & Time Management skills
- Excellent Business process analysis, design and mapping skills
- Excellent data analysis and reporting skills
- Excellent Presentation skills
- Financial, Audit & Risk management skills
- Stakeholder management skills, both internal & external
- Regulatory environment understanding and exposure is advantageous
- Employee-benefits related product exposure is advantageous
- Financial services industry exposure is advantageous
- Confidence with engaging at all levels
- Agility with Leading & being leader-led
- Structured and results driven
- Problem-solving & attention to detail
- Accountable & Focused
- Great Communication
- Collaborative & Team player
- Self-mastery & Change Adaptive
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
