This position is located in the Department of Labor (DOL), Office of Workers' Compensation Programs (OWCP), Division of Administrative Operation (DAO), Branch of Medical and Pharmaceutical Operations (BMPO).
This position is inside the bargaining unit.
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Help Duties
Major Duties:
- Serves as an Agency Project Management Officer (PMO) for multiple continuous projects, plans and manages the activities of transition and implementation of a medical provider network and medical bill processing to the new system(s). Establishes short and long term objectives for the system -ensuring that data requirements, reporting, and system process improvements are well-designed and support Agency-wide strategic objectives and produce positive outcomes.
- Interacts with program stakeholders and management and solicits information to fully understand the programs business needs. Applies initiative and resourcefulness in eliciting feedback from stakeholders - recognizing new methods/avenues for achieving critical program objectives. Communicates Program business requirements and ensures Program business operations are aligned around cross-functional, end-to-end business processes to enable informed decisions.
- Review reports on vendors operational performance and integration of systems progress and provides feedback on corrective actions.
- Provides clarity to a full range of workers compensation medical bill processing system enhancement activities. Tracks a schedule of activities that will allow the successful implementation of the OWCP medical bill processing system and its integration requirements with a pharmacy benefits management (PBM) while ensuring successful and on schedule transition from the existing bill processing system.
- Prioritizes system enhancement requests and determines if changes are necessary for implementation or can be deferred and mitigates any procurement issues or negative system impacts to successful implementation.
Conditions of Employment
- Must be at least 16 years old.
- Must be a U.S. Citizen.
- Candidate required to obtain the necessary security/investigation level.
- Requires a probationary period if the requirement has not been met.
The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Boston, MA, Chicago, IL, Cleveland, OH, Jacksonville, FL, Dallas, TX, Houston, TX, Kansas City, MO, Lakewood, CO, Long Beach, CA, New Orleans, LA, New York, NY, Norfolk, VA, Philadelphia, PA, San Francisco, CA, Seattle, WA, or Washington, D.C. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.
IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC, PLEASE USE THIS FORMAT MM/DD/YYYY WHEN DATING YOUR EXPERIENCE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR SPECIALIZED EXPERIENCE, DATES OF EMPLOYMENT OR SALARY.
You must meet the Basic Requirements listed in the Education Requirements section and the Specialized Experience to qualify for Business Operation Specialist, as described below.
For GS-14 : Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-13 in the Federal Service.
Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
Qualifying specialized experience for GS 14 includes:
- Planning, development, and implementation of critical and complex medical benefits operations and system updates.
- Organize and prioritize projects and resource requirements.
- Identifying and applying business process improvements and creative ideas to consolidate written communications.
- Advising leadership through change management process on complicated business processes with program-wide and cost implications.
- Experience facilitating discussions and leading teams, efficiently track action items, and provide timely and routine updates to stakeholders.
This position does not have an education requirement.
Additional information
This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit.
The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.
Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES
As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION
Click here for Career Ladder Promotion Information
Click here for Telework Position Information
Based on agency needs, additional positions may be filled using this vacancy.
The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information. The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.
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- Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Office of Workers Compensation Programs
200 Constitution Avenue NW
Washington, DC 20210
US
