You will play a critical role providing organisational governance, change management and internal communications support to the High Commissioner/Deputy High Commissioner and the Senior Leadership Team. You will ensure key changes as a result of Business Planning are well designed and implemented; ensuring that our governance and corporate structures, particularly the Country Board and Risk Committee, operate to build network effectiveness, cohesiveness and purpose and overseeing key horizontal tasks such as embedding and championing our organisational values as a key member of the Diversity Action Group and cross-network Internal Communications.
You will also oversee the High Commissioner/Deputy High Commissioners Executive Office and ensure its effective operation.
Roles And Responsibilities
- Change Leader you will support the High Commissioner/Deputy High Commissioner in effectively managing the Country Board and ensuring the delivery of the organisations Country Plan. This includes ensuring an effectively functioning Country Board is in place, and acting as secretariat to that board; ensuring effective governance structures to optimise cross-network delivery working closely with the Programme Management Unit and Portfolio Committee; ensuring effective reporting of delivery, both for internal and external audiences; and as one of two risk champions in the organisation, managing the risk process and ensuring robust monitoring and reporting processes, such as KPIs and risk registers, are in place.
- You will deliver changes to these processes as required, for example because of Business Planning exercises or other changes to priorities, objectives or structures. You will support the High Commissioner/Deputy High Commissioner in ensuring we have an effective plan/approach for any exercises or commissions from HQ, such as workforce planning or business planning. You will ensure the process is effectively and rigorously managed, all stakeholders are appropriately engaged or informed, and appropriate communications are delivered to staff.
- Internal communications you will ensure delivery of coherent and engaging internal comms to the network ensuring we have greater clarity on the key things we are trying to communicate to staff; and the channels we are using for that communication. As set out above you will through your team ensure we have the key corporate material needed for staff to understand our purpose, structure and strategy. You will support the High Commissioner/Deputy High Commissioner by planning All Staff and Team Leaders meetings, ensuring all agendas are set out and circulated before each meeting. You will ensure the Internal Communications strategy is regularly reviewed and adapted to meet the needs of staff and the organisation.
- Horizontal tasks you will coordinate the centrally commissioned 6-monthly business planning process for the mission, working with senior leaders and teams across the network to ensure that we are reflecting a one team approach and delivering a product that supports diversity and inclusion across the UK in South Africa network.
- Horizontal tasks you will have overall responsibility for the induction process to ensure that all incoming staff have a positive experience in their early days, feel part of team, understand our values and culture and have everything they need to do their jobs. You will work closely with HR, the Internal Communications Officer and the CLO to deliver this.
- Horizontal tasks you will oversee the design and the delivery of key internal events to foster cohesion, boost morale, celebrate staff and observe key national days across the network. You will work closely with the Internal Communications Officer and other internal community groups across the organisation to deliver this. You will be a visible champion and driver of mission values.
- Horizontal tasks - support High Commissioner/Deputy High Commissioner with other tasks, as required, in support of the running of the Executive Office or the wider network.
- Management you will manage the Executive Office (1xEO and 2xAO) ensuring that the office provides effective support to the High Commissioner and the Deputy High Commissioner.
3 members of staff 1xEO and 2xAO
