Junior Claims Consultant

Introduction

An underwriting management company situated in Pretoria East is seeking to employ organized and sufficient Junior Claims Consultant with 1-3 years experience to join their dynamic team.

Requirements

Minimum education (essential):

• National Senior Certificate

Minimum Applicable Experience (years)

• 1-3 years

Required Nature Of Experience

• Customer service
• Administration
• Previous experience in the insurance or motor industry (beneficial)

Skills And Knowledge (essential)

• Operating switchboard
• Data capturing

Other

• Proficient in Afrikaans and English
• Own transport and license

KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES

Customer Service

• Answering of inbound calls.
• Assist customers through the claims process.
• Director call to relevant departments.
• Follow up on customer queries.

Administration

• Capture claims data onto the system.
• Assist the claims department with any queries.
• Load and verify payments.
• General administration.

Remuneration Offered

Market-related