Posted on: 27 November 2023
ID 893857

Communications Consultant

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Clients & Markets

Management Level
Senior Associate

Job Description & Summary
A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. Youll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwCs brand and services as well as contribute to and evaluating our pricing strategies in the marketplace.

Our Sales and Marketing Operations team is client centric and strategises to distinctively position PwCs brand in the marketplace and facilitate long term revenue growth. As part of our team, youll help with the team to report, maintain, and analyse data within customer relationship management systems.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.
Purpose of Job

The Communications consultant is responsible for writing and editing content that effectively describes and promotes PwC programmes and initiatives in support of business goals and culture. This role assists with communication materials that inform, engage and inspire PwC clients and other stakeholders through digital channels including PwC Africa websites, social media and other digital platforms.This role also assists with communication materials that inform, engage and inspire PwC partners and staff.

This role supports the PwC Africa territory of firms and CMD teams at those firms. As the largest firm in the PwC Africa territory, this role also directly supports PwC South Africa and the PwC South Africa CMD team.

Role Description

Responsibilities:
  • Delivers the Integrated Content functions
Digital Communications services:
  • Develop compelling messages and communicating them through a variety of appropriate channels:
    • Such as web content, social media messages and other external, digitally-distributed messages and content

    • Working closely with Strategic Marketing team to develop messages that align to marketing campaign objectives

    • Assisting with leadership profiling, and work closely with the Internal communications and social media senior associate, to position PwC on social media
  • Developing content plans, editing and writing of digital content

  • Delivering consistent quality of digital communications, with coaching and reviews conducted by the

  • Developing innovative digital communications, such as through content, design and/or channel choice (working closely with Africa CMDs Digital Presence and the Brand & Creative teams)
  • Developing content that inspires PwC Africa clients and other stakeholders and that supports the firms strategy and voice in the market and drives our growth ambition, as well as PwC Africas Greater Societal Purpose
  • Identify internal PwC people who are highly networked and effectively engage them such as through Smarp/Haiilo, to help share PwC Africa messages on digital platforms

  • Ensure digital communications content aligns with our brand's identity and messages.
Internal Communications services:
  • Internal communications:
Developing content plans, editing and writing of internal content

Such as messages, emails, articles, speeches and talking points
  • Actively engaging with internal stakeholders to develop compelling messages and key themes, and communicating them through a variety of appropriate channels

  • Delivering consistent quality of internal communications, with coaching and reviews conducted by the Internal communications and social media senior associate

  • Developing innovative internal communications, such as through content, design and/or channel choice (working closely with Africa CMDs Digital Presence and the Brand & Creative teams)
  • Developing content that inspires PwC Africa people to opt in, support the firms strategy and voice in the market and drive our growth ambition, as well as our Greater Societal Purpose
  • Identify internal target audiences and create plans to effectively engage them

  • Ensure internal communications content aligns with our brand's identity and message, and assist with internal change management
Key Competencies and Attributes
Knowledge, skills and abilities
  • Articulate individual with excellent written communications skills

  • Demonstrated ability to write clear, concise, conversational, grammatically correct documents

  • Strong oral and written communications skills that demonstrate a professional demeanour and the ability to interact with others with discretion and tact

  • Excellent critical thinking skills and the ability to exercise good judgement and solve problems quickly and effectively

  • Content ideation, insight generation, and storyline development competencies

  • Attention to detail

  • Ability to multitask

  • Proven ability to deliver to deadlines

  • Ability to consult and advise

  • Good collaboration skills, applied successfully within team as well as with other areas

  • Self-motivated with the ability to complete projects in a timely manner
Qualification & Experience

Requirements
  • Excellent written communications skills

  • Bachelor's degree in Communications, Journalism, Public Relations or related field

  • Experience in digital marketing, digital content creation and digital communications platforms

  • A minimum of 3 years experience

  • Previous experience in communications for a similar organisation would be a strong advantage

  • Experience developing compelling content for internal stakeholders including Human Capital / Human Resources is preferred

  • Experience working with senior-level leadership to develop communications content is preferred
Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Up to 20%

Available for Work Visa Sponsorship?
No

Government Clearance Required?
Yes

Job Posting End Date
December 14, 2023

Occupation:
Management, human resources jobs


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