Responsibilities
The Debtors Clerk will play a crucial role in managing accounts receivable and ensuring timely payment processing within the transport industry. This position requires someone with strong numerical skills, attention to detail, and the ability to communicate effectively with customers and internal stakeholders. Responsibilities:
- Invoicing: Generate and issue invoices accurately and in a timely manner for transportation services rendered to customers. Ensure that all invoices are complete, compliant with contractual terms, and sent to the appropriate recipients.
- Accounts Receivable Management: Monitor accounts receivable balances and aging reports to identify overdue accounts and outstanding invoices. Follow up with customers to facilitate prompt payment and resolve payment discrepancies or issues.
- Payment Processing: Record and allocate customer payments accurately in the accounting system. Reconcile payments received with invoices and accounts receivable records to ensure accuracy and completeness.
- Debt Collection: Contact customers to follow up on overdue invoices, send payment reminders, and negotiate payment arrangements. Maintain professional and courteous communication with customers while firmly but diplomatically pursuing debt collection.
- Documentation and Reporting: Maintain organized records of all invoicing, payment transactions, and communication with customers. Prepare regular reports on accounts receivable status, aging trends, and collection activities for management review.
- Customer Service: Respond promptly and professionally to customer inquiries regarding invoices, statements, and payment status. Address customer concerns and resolve issues related to billing and payment in a timely and satisfactory manner.
- Compliance: Ensure compliance with company policies, procedures, and regulatory requirements related to accounts receivable management, billing, and debt collection.
- Certificate or diploma or equivalent in the accounting or finance field.
- Previous experience in accounts receivable, billing, or debt collection, preferably in the transportation or logistics industry.
- Strong numerical skills with attention to detail and accuracy in financial transactions and record keeping.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders.
- Proficiency in accounting software and Microsoft Office Suite, with the ability to learn new systems quickly.
- Ability to prioritize tasks, manage time effectively, and work independently with minimal supervision.
- Problem-solving skills and the ability to resolve issues and discrepancies efficiently.
- Knowledge of accounting principles and practices related to accounts receivable management.
