Dispatch
Primary Objectives
- Ensure all contents of the order are checked thoroughly with the customer to ensure accuracy of stock when being dispatched.
- Ensure that full payment has been received/confirmed with accounts dept when releasing any orders
- Assisting customers with queries
- Scanning of PODs / Invoices into Microfile System
- Filing of PODs / Invoices in Date Order, and maintenance thereof
- Filing paperwork with Metrofile offsite storage of Invoices / PODs
- The retrieval of PODs / Invoices when needed from Filing Room
- Adhere to high level standards at Rectron
- Assisting cash office with card payments via the card machine.
- Communicate problems to management
- Assisting in the movement of stock from other depts. when the need arises
- Moving of stock from Collections to Deliveries / Couriers when requested by Sales Team
- Accountable for handling and safe keeping of stock
- Other duties as required by your line Manager
- General administration and housekeeping
- Assist with driving the delivery vehicle to complete deliveries when needed
- Assist customers with packing of stock in their vehicles
- A high level of interpersonal and relationship skills.
- Ability to plan ahead and pay attention to detail
- Ability to think beyond the immediate problem that an employee may have.
- Problem solving and solution implementation, Critical thinking Skills
- Good Time Keeping
- Good communication Skills
- Minimum of 1 years experience in a similar role
- Must have worked in a dispatch environment.
- Matric
- Ability to lift heavy Boxes.
- Fit to work.
- Good paperwork administration
- Honest, Reliable
- Ensure all contents of the order are checked thoroughly with the customer to ensure customer satisfaction and accuracy of stock when being dispatched.
- Ensure that full payment has been received/confirmed with accounts dept when releasing any orders
- Scanning of PODs / Invoices into Microfile System
- Filing paperwork with Metrofile offsite storage of Invoices / PODs
- General administration and housekeeping of Collection cage and work area
- Moving of stock from Collections to Deliveries / Couriers when requested by Sales Team
- Assisting customers with queries
- Assisting in the movement of stock from other depts
- Problem solving and solution implementation.