eCommerce Coordinator

Join our dynamic team at the OK Franchise Division as an eCommerce Coordinator! This role is essential for those passionate about enhancing the online grocery shopping experience. Working closely with the eCommerce Manager, this role focuses on developing and refining operational processes to ensure excellence across all customer interactions. The specialist will enhance communication between franchisees, technology partners, and delivery teams, driving operational innovation.

The eCommerce Coordinator also supports our franchise partners by providing essential training, guidance, and support to promote their success. Using advanced data analysis, the specialist will extract actionable insights for strategic decision-making and customer journey optimization.

Responsibilities extend to maintaining the visual coherence of our digital and physical outlets, ensuring they align with our brand values. The specialist helps to refine our unique selling propositions, distinguishing our offerings in the competitive market.