Area Head of Operations: Maersk Contract Logistics – SAI

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day?

We have an opportunity for an Area Head of Operations who will be responsible for leading the delivery for Maersk Contract Logistics (MCL) in the Southern Africa & Islands (SAI) area. This role can be based in Cape Town or Johannesburg.

WHAT WE OFFER:

When you join Maersk, youll find that the world is your workplace. Youll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

• Lead the delivery organization (warehouse, depot, middle & last mile) in the area for MCL.
• Oversee and drive the financial reporting and financial performance of contract logistics in the SAI area.
• Ensure the right capabilities/competencies and staffing to deliver business needs and growth for the area.
• Collaborate with the Technology, Solution Development, and Implementation teams to deliver quality integrated technology solutions.
• Responsible for area delivery organization engagement. Own talent development and succession planning and promote the company culture.
• Ensure a safe and compliant environment for our associates and partners.
• Adopt a leading role on Health & Safety/ISO and other legal compliance issues across the Area, and prompt corrective actions where rules or standards are at risk of not being met.
• Manage and improve MCL performance outcomes for our customers for the area in line with the agreed quality, quantity and cost aligned with Maersk operations/delivery standards.
• Ensure economic performance through rigorous budget management and cost control.
• Oversee the development and implementation of continuous improvement methodologies and tools to optimize processes, eliminate waste, streamline operations, and adopt global standards.
• Ensure transport network optimization for middle and last-mile transportation operation, standardization, and performance management.
• Own customer and site implementation for our customers in quality and in time as per the agreement with the customer and project plan.
• Own the relationship with our outsourced operations, compliance and operational performance in line with customer SLAs.
• Lead, implement and monitor the budget and uphold a strong focus on both cost control and budget achievement taking appropriate timely actions.

Who We Are Looking For

Someone with:

• Minimum 10 years experience in contract logistics (Depot, CFS, warehousing and distribution). The ideal candidate should possess an excellent understanding of delivery execution (warehouse and transportation). Particular experience in an e-Commerce fulfilment environment would be beneficial.
• Bachelors degree in Industrial Engineering / Economics or a related field (Masters degree preferred).
• Successful background in people leadership within a delivery/operations environment.
• A proven track record working with a strategic mindset and ability to work in a complex matrix organization.
• Experience in a customer-centric environment, providing high-quality reactivity and flexibility.
• In-depth knowledge of global logistics trends and industry best practices to drive supply benchmarking (Local and international markets).
• Sound knowledge of supply chain technologies, in particular WMS, TMS, DPR, MRP and order management etc.
• Experience in overseeing complex supply chains in highly integrated environments with multiple systems connected.
• Insight and deep understanding of how people, process and technology work together for optimal supply chain operations.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.