Posted on: 27 February 2023
ID 853269

Operations Manager

Job function
  • To manage and oversee the Logistics & Projects Operations based at Komatipoort.
  • The successful incumbent will be required to start up a division/business in Komatipoort, Mpumalanga.
Key performance areas

General
  • Responsible for overall management, direction and coordination of site activities, operations, logistics.
  • Logistics operational experience will enable you to look after all internal operations and BU management.
  • Relationship and negotiation skills will come into play whilst dealing with vendors and partners.
  • Responsible for complying with laws, regulations and HSSE requirements.
  • Manage depot and warehouse activities
  • Partake in Sales activities and Solution building for new opportunities / Customers
Financial
  • Revenue budget met and exceeded
  • GP budget met and exceeded
  • PBIT - operational costs managed effectively
  • Debtor and query management
Customer Relationship Management
  • Maintaining strong relationships with new and existing clients.
  • Building customer and subcontractor relationships.
  • Provide client estimates when required within 24-48 hours (Excluding tenders)
Administration
  • Managing all shipment claims.
  • Overseeing scheduling and ensuring that it is done efficiently on the system.
  • Ensuring the accurate execution of loads.
  • Reporting to Management daily and assisting with queries.
  • Communicating and understanding new and current road transport legislation
  • KPI reporting and presentation
Employees
  • HR Management of reportable employees.
  • Scorecard reviews to be completed bi-annually for direct reports.
  • Ensure disciplinary measures are actioned when required.
  • Briefing reportable staff on necessary company information.
  • Training of new employees.
  • Establishing and improving employee skills needs and requirements.
Systems
  • To be established
  • Ensure client reports are accurate and distributed to clients as per the SOP
Deferments
  • Making sure that the deferment is paid on time.
  • Checking with accounts concerning balance, payments and latest status.
  • Submit necessary paperwork to Customs for deferment
Acquittals
  • Submission of Acquittals to Customs if required.
  • Contacting various agents locally and over border requesting outstanding Acquittals.
  • Assist with local Acquittals (RIB, XIB, EX, ETC).
Liaising with internal and external Clients
  • Communicating with clients on various issues including queries.
  • Communicating with Customs regarding queries.
  • Communicating with Shipping lines, agents, third parties, etc
  • Communicating with the controllers, etc.
Ad Hoc
  • Occasionally assist with work not stipulated in your job description, this request will only be entertained if its of a reasonable nature.
  • Occasionally required to work overtime or flexi hours and the same applies.
Skills And Experience Required
  • Exceptional communication skills.
  • Meeting of deadlines.
  • Attention to detail.
  • Team player.
  • 5-8 years' experience in supervision / management positions in logistics business.
  • Understanding of new infrastructure/civil project management and regulatory issues.
  • Knowledge of Customs Clearing, duties and VAT + Knowledge of INCO terms.
  • Must have solid all round management experience which will entail Financials,
  • Transport, Operations, Sales, Customer Care, Warehousing and Distribution and Stock Control.
  • Experience with Container, Bulk and Break bulk logistics/shipping advantageous.
  • Supervise material and equipmrent related distribution procedures within a wearehouse environment.
  • Complies with QHSE, controls inventory and maintain the physical condition of the warehouse.
  • Safeguards the warehouse operations and contents by establishing and monitoring security procedures and protocols
Occupation:
Management, human resources jobs


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