Funding Operations Manager

About Zepz

Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus to reduce the cost of remittances and increase safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants impact on prosperity, at home and abroad.

Our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries in 2022. We operate over 5, 000 money transfer corridors worldwide and employ over 1, 600 people globally. Zepz is a remote-first employer, with team members located across six continents.

Our vision is to create a world that celebrates migrants impact on prosperity, at home and abroad. Our purpose is to unlock the prosperity of cross-border communities through finance and technology.

Zepz.io

Our Commitments:

• We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.
• We embrace embarrassing honesty - We function best when we're open and honest with one another especially about our challenges and doubts.
• We have a bias to action - We get to first outcomes quickly, iterate and learn.
• We strive to be better - We may make mistakes, but always learn from them.
• We are inclusive - to better reflect and serve our users.

About The Role

We are looking to strengthen the team with a Funding Operations Manager to help meet the demands of Zepzs continuing growth, you will be a member of the Treasury team.

This person will be responsible for overseeing and managing the daily funding of 230+ pay-out partners globally. You will ensure that our extensive network of pay-out partners are funded at all times at the same time ensuring we do not over commit our working capital unnecessarily. This role plays a key role in incident management, resolution and reporting.

The role will develop a deep understanding of the transaction lifecycle and the characteristics of our network of pay-out partners.

As a member of WorldRemits Treasury team you will aim high, embrace challenges and always do whats right; acting with integrity and building trust as you contribute to the companys technical direction and long term decision making.

Reporting To The Deputy Treasurer, You Will

• Oversee the day-to-day execution of funding strategies to ensure it is aligned with business plans.
• Develop an excellent understanding of the operating events and relationships that impact cashflows.
• Develop a highly focused and innovative funding and funding support teams
• Take leadership in building and maintaining first class relationships with group Pay-out and Banking partners to ensure optimal process and efficient resolution as required
• Responsible for daily KPI reporting and other reporting at senior level
• Lead the outage response and reporting process ensuring the target resolution times are met. Ensure that incidents are managed in accordance with internal policies.
• Play a key role in development of Group funding and outage management procedures.

What were looking for from you

• Excellent written and verbal communication and collaboration skills across all levels in an organisation and with external stakeholders.
• Strong problem solving skills, ability to handle complex issues, identify root cause and lead the solution.
• Ability to work in a high-paced environment, deliver solutions while working with internal and external stakeholders.
• Ability to assess and evaluate the risk associated with issues, and communicate impacts to the business including senior management.
• Disciplined and organised mind-set with good attention to detail.
• Excellent time management skills, with the ability to prioritise variable workload with tight deadlines.
• A Bachelors degree in Finance, Business or Accounting.
• Advanced Excel and analytical skills
• Experience in managing a team.

What we offer you: Please note that the benefits below will apply to Full-time roles.

If You're Not In One Of Those Regions, Dont Worry - The Talent Team Can Let You Know What Is Available For You Specifically

We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa.

• Unlimited Annual Leave: Most Zepz team members are eligible for unlimited annual leave. Colleagues in customer-facing roles, receive a competitive holiday allowance and four recharge days a year. Feel free to make the most of your time off and maintain a healthy work-life balance!
• Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
• Retirement: We offer pension schemes to help you plan for and secure your future.
• Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected..
• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In many locations, we have workspaces, which you can use as you desire.

Most roles in the Philippines are predominately office-based, with this we offer free meals for those 100% on-site.

In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!

Why choose Zepz?

• Our team of over 1600+ employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.

Ready to apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization. While Zepz supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

At Zepz we record interviews using Metaview ( https://metaview.ai ). It helps us become better interviewers by recording and transcribing our interviews, and ensures we interview candidates in a fair & consistent manner. It is not required. Please let us know if youd like to opt out of the use of Metaview - this will not affect the outcome of your interview.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.

So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.