A technically adept individual is needed, capable of quickly assessing the competitive landscape, developing clear requirements, aligning strategies, and overseeing the end-to-end delivery throughout the product lifecycle.
Your key job responsibilities as the Affiliate Program Specialist in Cape Town will include:
- Collaborate with stakeholder groups and leadership teams to define product roadmaps that align with business strategy and objectives.
- Utilize a variety of product discovery techniques to identify customer needs and desires, transforming them into solutions that enhance customer satisfaction and drive business growth.
- Advocate for the customer, ensuring their needs are central to all decision-making processes.
- Lead with data, working closely with both internal and external BI teams to identify growth opportunities and monitor platform performance.
- Partner with UX and design teams during the discovery and requirements phases, ensuring that customer and business needs are effectively translated into wireframes, designs, and prototypes.
- Support leadership in creating business cases that demonstrate the benefits of the product roadmap, determine priorities, and measure success through predefined KPIs.
- Collaborate with technology teams to translate business needs into actionable requirements, in the form of User Stories, to facilitate incremental delivery across the pipeline.
- Engage daily with both internal and external development and QA teams in an Agile environment to clarify requirements and ensure smooth project execution.
- Serve as the main point of contact for technology teams throughout the development and testing phases, advising leadership on any necessary prioritization adjustments.
- Conduct user acceptance testing, ensuring all standards are met, and provide sign-off on behalf of the organization.
Requirements for this Affiliate Program Specialist job in Cape Town:
- A strong background as a sports enthusiast with experience in the Betting and Gaming industry, and a deep understanding of its customers.
- Proven experience in defining and delivering customer-facing products, both internally and externally.
- Proficiency in various product discovery techniques to assess the suitability of product requirements at all levels.
- Expertise in data-driven decision-making.
- Exceptional verbal and written communication skills, with the ability to engage a diverse range of stakeholders.
- Experience with Agile software development practices and methodologies, with a clear understanding of their organizational benefits.
- Previous experience in the Betting and Gaming industry is desirable.
