Project Manager

Our client, an innovative supply chain consulting agency in the consumer packaged goods (CPG) space, specializing in high-quality products tailored to their niche market, is seeking a highly organized and detail-oriented Project Manager to oversee project timelines, track deliverables, and ensure seamless client communication. This role is client-facing, requiring someone with excellent communication skills, a strong presence on calls, and the ability to manage expectations professionally. The ideal candidate has experience in the consumer packaged goods (CPG) space, contract manufacturing and 3PL warehouses

Location: Fully-Remote (Work from Home), 8 AM - 4 PM EST

Key Responsibilities

Project Tracking & Organization Monitor project deliverables, due dates, and progress, ensuring smooth execution and alignment with client goals.
Client Communication & Follow-ups Manage email communications, follow up on outstanding items, and keep clients informed about project updates.
Stakeholder Management Act as a key liaison between internal teams and clients, ensuring clear expectations and seamless collaboration.
Objection Handling & Issue Resolution Maintain a calm, professional demeanor when handling client concerns, ensuring positive and productive interactions.
Documentation & Reporting Keep track of important project details in Google Sheets and other project management tools, ensuring all stakeholders have access to updated information.
Client Calls & Meetings Confidently lead client-facing meetings, providing updates, addressing concerns, and ensuring alignment on next steps.

What Success Looks Like

Seamless Project Execution Deliverables are completed on time, and projects stay on track without delays.
Clear & Proactive Communication Clients and internal teams are always informed, reducing misunderstandings and last-minute changes.
Strong Client Relationships Clients feel heard, supported, and confident in the projects progress.
Well-Organized Documentation All project details are properly recorded, accessible, and up-to-date.
Confident Client Engagement Meetings are conducted professionally, with strong objection handling and positive rapport.

Qualifications

2+ years of project management experience, preferably within the CPG or cosmetics industry.
Fluent in English, with excellent verbal and written communication skills.
Highly detail-oriented and exceptionally organized.
Proficiency in Google Sheets and adaptability to other project management tools.
Client-facing experience must be comfortable leading client calls and discussions.
Personality fit is key must have a pleasant demeanor, strong objection-handling skills, and the ability to maintain professionalism in all interactions.
Comfortable working in the adult wellness industry. Note: not all of their clients are in this space.

Opportunity

This is an exciting opportunity for a proactive and personable Project Manager to take ownership of client relationships and project execution in a dynamic, fast-paced industry. If you thrive in client-facing roles, enjoy organizing complex projects, and excel in clear communication, we encourage you to apply!

Application Process

To be considered for this role these steps need to be followed: