Posted on: 11 October 2023
ID 888309

Receptionist _Klerksdorp

Closing Date 2023/10/17

Reference Number MOT231010-1

Job Title Receptionist _Klerksdorp

Branch/Department Admin

Job Type Classification Permanent

Location - Town / City Klerksdorp

Location - Province/Area North-West

Location - Country South Africa

Job Description

Reporting to the Financial Manager, the Receptionist is responsible for providing first line communication.
  • Ensure messages are correct and conveyed timeously
  • Update and distribute telephone lists to all Staff at Dealership
  • Communicate with all Staff
  • Control, monitor and record outgoing trunk calls and incoming reverse charge calls
Position Overview

This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Specific Role Responsibilities
  • Ensure Customers are directed to the employee to be visited / contacted
  • Ensure Customers comfort whilst in waiting period
  • Ensure all calls are answered promptly and pleasantly
  • Ensure cleanliness of reception area
  • Limit hang-on calls by offering call backs
  • Ensure paging system is on first call back after no reply
Qualifications And Experience
  • A minimum of 3 years receptionist experience is essential.
  • A Receptionist certificate will be an added advantage
  • A minimum of Grade 12.
  • Motor industry experience will an added advantage
  • Must have excellent verbal communication skill
Skills and Personal Attributes
  • Sense of urgency
  • Customer orientation
  • Friendly and empathetic
Occupation:
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