Receptionist _Klerksdorp

Closing Date 2023/10/17

Reference Number MOT231010-1

Job Title Receptionist _Klerksdorp

Branch/Department Admin

Job Type Classification Permanent

Location - Town / City Klerksdorp

Location - Province/Area North-West

Location - Country South Africa

Job Description

Reporting to the Financial Manager, the Receptionist is responsible for providing first line communication.

• Ensure messages are correct and conveyed timeously
• Update and distribute telephone lists to all Staff at Dealership
• Communicate with all Staff
• Control, monitor and record outgoing trunk calls and incoming reverse charge calls

Position Overview

This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Specific Role Responsibilities

• Ensure Customers are directed to the employee to be visited / contacted
• Ensure Customers comfort whilst in waiting period
• Ensure all calls are answered promptly and pleasantly
• Ensure cleanliness of reception area
• Limit hang-on calls by offering call backs
• Ensure paging system is on first call back after no reply

Qualifications And Experience

• A minimum of 3 years receptionist experience is essential.
• A Receptionist certificate will be an added advantage
• A minimum of Grade 12.
• Motor industry experience will an added advantage
• Must have excellent verbal communication skill

Skills and Personal Attributes

• Sense of urgency
• Customer orientation
• Friendly and empathetic