Front of House/Receptionist

What This Job Involves

Client/Stakeholder Management
Provide superior customer service to meet on-site clients expectations
Procurement & Vendor Management
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors works)
Assist in the procurement of vendors and services as required
Finance Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Ensure prompt and accurate management of purchase orders in JDE
Health & Safety Management
Conduct regular audits to ensure safety procedures on site are in place and working
Assist in carrying out safety procedures when needed
Site Operations Management
Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Seek ways to constantly reduce costs and improve operational standards
Maintain premises in neat and good working condition at all times
Maintain duplicate office keys in good order
Provide support for regular reporting packages
Risk Management
Assist in the implementation and management of property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to JLLs business conduct by ensuring compliance with the firms guidelines, procedures and strategies
Achieve Key Performance Indicators and Service Level Agreement targets