Sales Manager

WHAT DOES THE SALES MANAGER DO?

Santam Direct has an exciting career opportunity is available for a Sales Manager, who will be based in Centurion. This career opportunity is available within the Referral Sales department.

The Sales Manager will drive sales in a telesales environment. The incumbent must have proven success in the inbound as well as outbound telesales environment. The incumbent must also have a good knowledge of digital marketing with the ability to analyze leads and influence the generation of quality leads and have accountability to convert these leads into sales for Personal Lines.

QUALIFICATIONS AND EXPERIENCE

Completed Grade 12
Completed RE certificate
Degree or Diploma Commerce / Business studies
Insurance related studies on an NQF Level 5 or 6
Minimum 5 years call centre management experience within short-term insurance (sales driven environment)
Comprehensive experience in the short-term insurance industry
Proven involvement in the formulation and execution of sales strategies

KNOWLEDGE AND SKILLS

Legislative requirements applicable to a contact centre environment in the insurance industry
Working knowledge of digital marketing
Developing sales plans and budgets
Santam Personal insurance product and system knowledge
Financial Management including Income Statement analysis
Drive and lead results
Call centre control and reporting
Budget and expenses
Stakeholder communication
Management of employees

BEHAVIOURAL ATTRIBUTES
Builds effective teams
Decision quality
Directs work
Plans and aligns