HR Senior Scrum Master

Want to be a part of our team?

Digital Delivery Management guides and coaches the organization and team in the use of scrum / agile practices. They boost the effectiveness of teams by managing key, as well as complex, technical programs, championing delivery success and operationalizing underlying processes to make development teams hum effectively. Senior Scrum Masters resolve impediments, monitor and have control over the scrum processes and meetings.

Coordinates departmental or cross-functional teams, focused on delivering new or upgrading existing products.

Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending.

Organizes cross-functional activities, ensuring completion of the project i.e. product on schedule and within budget constraints.

Working at NTT

Key Roles and Responsibilities:

• Manage key technical programs, tracking and communicating commitments, dependencies and risks.
• Champion delivery success throughout the team and champion the early delivery of incremental benefits.
• Ensure deliverables from team will form an integrated program solution.
• Collaboratively identify and synchronize project inter-dependencies across multiple teams.
• Ensure the program benefits remain viable throughout the program, communicate status and date changes and actively manage dependencies.
• Assist product teams in making realistic commitments whilst communicating with business stakeholders.
• Navigate changes and risks that affect the programs.
• Facilitate effective resource allocation across the programs.
• Evangelize Scrum and Agile Development best practices throughout the company.
• Run cross-functional programs and projects.
• Coordinate and track leadership team projects and quarterly goals and assist in defining and maintaining accurate goals and metrics for success.
• Promote, define, refine and enforce lightweight processes that fit our Agile software development culture and values.
• Serve as a point of contact for geographically distributed teams.
• Coach/Mentor Product Dev Managers and Team Leads on relevant project management practices.

Knowledge, Skills and Attributes:

• Good understanding of agile delivery methodologies.
• Ability to recognize the importance of working through others within the team through engaging and empowering others to use as much of their own capabilities as possible, thereby fostering trust and high energy to succeed.
• Managing project resources, including staff, contractors, and vendors, and ensuring that they are effectively utilized throughout the project. Collaborate with the ServiceNow development team to ensure that project requirements are understood and translated into technical requirements.
• Drive and energy to get the job done.
• Ability to lead and demonstrate value-add principles to a team.
• Excellent communication skills, both written and verbal.
• Assertive with the ability to come up with solutions to critical situations.
• Ability to make timely decisions and take calculated risks.
• Applicable knowledge of the technologies used by the team.
• Broad knowledge of software industry and technology trends.
• Ability to coordinate large teams with cross-functional dependencies.
• Proactive and organized with the ability to work in a fast-paced, team environment providing consistent, high-quality output.
• Enthusiastic and demonstrates positive and high energy that inspires others to constancy achieve their goals.
• Ability to lead the team to self-organization.
• Ability to embrace diversity and highly receptive to new ideas and people who are different, and constantly searching for new knowledge and new ideas and willing to learn better ways of doing things.
• Ability to facilitate discussions to allow the team to consider alternative solutions or approaches and bring disagreements out into the open to help to manage them collaboratively.
• Ability to stimulate and relish change, adapt quickly and see change as an opportunity.
• Ability to think strategically and recognize the importance of long-term goals, as well as be committed to success.
• Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium-scale projects (typically with direct business impact and firm deadlines).

Academic Qualifications and Certifications:

• Typically requires a minimum of 3 years of related experience with a Bachelors degree.
• Scrum Master certification would be an advantage with relevant Project Manager / Scrum Master experience.

Required Experience:

• Experience in managing the delivery of HR Transformation projects specifically focusing on shared services and enabling digital transformation.
• Knowledge of ServiceNow implementation methodologies and best practices and experience in managing SNI integration would be an advantage.
• Minimum of 5 years Project Management experience with the delivery of large IT solutions of which at least 2 years must be as a Scrum Master using a proven Agile approach.
• Substantial scrum master experience in an ICT environment, managing software projects and working with software development teams.
• Substantial experience in Scrum Management.
• Excellent knowledge of Agile concepts and principles.
• Well demonstrated experience as a coach and mentor in agile practices (Scrum, Kanban etc.).
• Experience with contemporary software development methodologies.

What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category