Bringing smiles is what we do at TTEC for you and the customer. As a Recruiter working onsite in Cape Town, youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
About TTEC Cape Town
This is a fantastic opportunity for an experienced internal recruiter to join our growing TTEC HR team in Cape Town delivering a best-in-class TA / HR service. We are expanding our CX / Call center solutions into Africa and your experience of managing fast paced recruitment teams is needed to help us grow.
What You Will Be Doing
As a Senior Recruiter, as a part of global Talent Acquisition Team at TTEC, you will work on volume recruitment campaigns to source and recruit multilingual customer service representatives. Our Recruiters must be able to quickly adapt plans and shift directions to meet client requirements and TTECs processes. This is an exciting position that is suited for a high-energy individual who can meet goals in a timely manner.
Responsibilities
- Leading end-to-end recruitment process for high-quality candidates to meet daily, weekly and monthly goals associated with client hiring objectives
- Managing recruitment projects in cooperation with on-site team and having direct reports responsible for high volume campaigns.
- Implementing high-volume sourcing strategies to attract candidates that meet the client's specifications
- Partner with the appropriate corporate support team for the following tasks: writing creative ads, posting ads on internet job boards and searching resume databases (both internal and external) for quality candidates as required
- Conducting comprehensive market and competitors analysis
- Understand key business objectives, timeframes, legal issues, and requirements associated with the client
- Understand the hiring requirements and performance expectations
- TA Specialist will represent TTEC at community events and job fairs
- Proven track of recruitment experience (at least 3-4 years of experience as a Senior Recruiter) ideally in a call center or BPO Environment.
- Excellent English skills (C1/C1+)
- Experience with Taleo or similar candidate tracking database
- Experience in multinational environment (especially in BPO sector)
- Great teammate with excellent communication skills
- Adaptable individual who can work in a fast-paced environment and enjoys challenges
- Positive attitude and drive for success
- Strong attention to detail
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Primary Location
ZA-Western Cape-Cape Town