Posted on: 24 November 2023
ID 893545

Administrator: Service Advisor (Non - Technical) - Mercedes-Benz Sandton

  • Coordinating workflow in the service department, between service advisors, foreman and customers
  • Updating service customers on all service bookings and progress timeously
  • Being a team player, to be able to work all respective stakeholders
  • Ensure workshop opening and closing daily and timeously
  • Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in a key safe
  • Ensuring first thing in the morning that vehicles are parked outside and that the keys are locked in a key safe
  • Ensuring job cards are signed & compliant as per MBSA requirements
  • Assisting and timeously advising Technicians on quotes
  • Give assistance to the Controller, Foreman, Service Manager, Service Receptionist
  • Follow up on parts ordered to workshop within a 5-day turnaround time as per MBSA requirements
  • Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership where necessary
  • Ensure that all vehicles are test driven
Occupation:
Sales jobs


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