Join Indigo Brands, a leader in the personal care and beauty industry, where we create, market, and distribute globally recognised brands like Yardley, Lenthric, Exclamation, English Blazer, and Gorgeous. As part of AVI Limited, we offer a fast-paced, innovative environment that values teamwork, excellence, and customer-centricity. At Indigo Brands, your contributions will be recognised, and youll have the opportunity to grow with a passionate team committed to success. With diverse career paths and a culture of collaboration, we foster an environment where everyone can thrive.
Why Join Indigo Brands?
- Industry Leadership: As a top cosmetics producer in Southern Africa, we lead with trusted, innovative brands.
- Collaborative Culture: We value teamwork and accountability, with every contribution driving success.
- Commitment to Excellence: Our high standards empower employees to achieve their best.
- Career Growth: We support professional development and offer diverse career paths.
- Accreditations: Indigo Brands is ISO accredited and boasts a five-star NOSA rating.
Reporting Structure
- Reports to: Warehouse Controller
- Direct Reports: 10
Efficient Customer Service
- Manage the prioritization of orders with sales and customer service departments
- Manage Distribution Centre (DC) errors and lost sales on sales orders
- Continuous report on systems performance
- Reduce overtime, temporary labour and maintenance cost
- Visual management of the Key Performance Indicators (KPI) scorecard
- Compile daily, weekly and monthly reports. Send them to the DC Management
- Monitor progress of action plans of projects
- Implementation of continuous improvement initiatives in the DC to assist with operational growth and capacity demands to align with company strategy and best practice
- Ensure warehouse distribution good manufacturing practice
- Monitor the completion of rack and stacking inspections timeously
- Monitor the completion of material handling equipment check sheets and ensure that equipment is in good condition and safe to use
- Maintain general good housekeeping standards
- Oversee that incident forms are completed and proper investigations are done
- Monitor stock accuracy in the warehouses and ensure that it conforms to the documented DC stock accuracy targets
- Take corrective action to continuously improve accuracy
- Investigate bin overview queries immediately
- Implement all quality, safety and housekeeping standards, policies and procedures
- Develop and coordinate continuous improvement plans for quality and safety compliance
- Assist in the development of company policies and procedures
- Coordinate the implementation of all inventory related SOPs
- Monitor the completion of material handling equipment check sheets and ensure that equipment is in good condition and safe to use
- Maintain general good housekeeping standards
- Oversee that incident forms are completed and proper investigations are done
- Monitor stock accuracy in the warehouses and ensure that it conforms to the documented DC stock accuracy targets
- Take corrective action to continuously improve accuracy
- Investigate bin overview queries immediately
- Implement all quality, safety and housekeeping standards, policies and procedures
- Develop and coordinate continuous improvement plans for quality and safety compliance
- Assist in the development of company policies and procedures
- Coordinate the implementation of all inventory related SOPs
- Manage efficiency of Pickers
- Manage accuracy of team
- Ensure orders are completed and aligned as per NAPD Not after pick by date.
- Ensure transfer orders are picked accurately and in time allocated.
- Manage processes and procedures as per company guidelines.
- Manage team time and attendance.
- Implement the performance management and talent process team members
- Motivate staff by ensuring incentives, rewards and recognition are given and fair to the company and staff
- Utilize disciplinary procedures effectively
- Allocate the correct number of people and skill to the various areas of responsibility
- Allocate the correct equipment to execute tasks effectively and efficiently
- Monitor stock accuracy in the warehouses and ensure that it conforms to the documented DC stock accuracy targets
- Take corrective action to continuously improve accuracy
- Investigate bin overview queries immediately.
Experience that set you up for success:
- Minimum 3-5 years experience in warehousing
- Grade 12 / Matric qualification
- NQF5 qualification in Supply Chain Management, Stores Management or Operations Management
- Proven work experience on SAP (WM)
- MS Office Suite
- OHS Act requirements
- Sound Industrial Relations knowledge
- Understands warehousing principles and KPIs
Take the next step in your career with Indigo Brands, where innovation and excellence drive our commitment to quality personal care and beauty products.