Customer Service Supervisor

sible for supervising the floor staff, motivating staff to ensure that their daily targets are met, customer service, and ensuring that the correct processes are followed and adhered to according to T

teamDevelop and guide team members in selling techniques, product knowledge, operational standards, customer service and visual merchandising standardsEnsure store is staffed according to agreed staff

atering manager.Education And Experience RequiredMatricWorking experience in Hospitality environmentCustomer Service experienceMin of 2 years experience in the same roleDietary knowledgeKnowledge, Ski

cial System (AFS4); CONCUR (federal travel system) and Quicktime (time and attendance system).Apply customer service practices working with internal and external customers.Prepare travel authorization

or ensuring that the store trades safely and legallyDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Cla

or ensuring that the store trades safely and legallyDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Cla

or ensuring that the store trades safely and legallyDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Cla

or ensuring that the store trades safely and legallyDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Cla

or ensuring that the store trades safely and legallyDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Cla

skillsStakeholder engagement (internal and external)Microsoft officeKnowledge and understanding of:Customer Care environmentBPOWorkforce PlanningPerformance Management SystemsStrong analytical skills

or ensuring that the store trades safely and legallyDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Cla

or ensuring that the store trades safely and legallyDelivering sales through friendly and efficient customer serviceEnsuring our customers have a fun and enjoyable shopping experienceDemonstrating Cla

Qualification in Hospitality Management would be advantagious Good communication, interpersonal and customer service skills. The ability to motivate and train others and daily management of a team. Da

utstanding leadership to the store team. Ensures the team executes operational excellence through a customer centric mindset. Generating high levels of motivation and commitment within the store. Allo

outstanding leadership to the store team.Ensures the team executes operational excellence through a customer centric mindset.Generating high levels of motivation and commitment within the store.Alloca

oncerns.Analytical SkillsComputer SkillsProblem SolvingDecision - MakingLearningInterpersonal SkillsCustomer Service OrientationInterpersonal SkillsTeam WorkDiversity RelationsCommunicationsTelephone

Supervisor - fast food chain. Responsible for all aspects of managment of the fast food outlet, including managment of staff, stock control and customer service

n Cape Flats. Job requirements: Must be energetic and go - getter. Able to speak English. Excellent customer service and people skills. Computer literate. Must have own reliable transport. Able to do

Office. 5 years experience in the above or similar fields. Critical competencies include excellent customer service, initiative, independence, leadership and problem solving. This position does not i

heduling, assigning and training of warehouse staff Implement production, productivity, quality and customer service standards Identify warehouse system improvements Planning and analysing financial i

shoe boutique environment Must have a passion for fashion Must be extroverted by nature with strong customer service skills Must be physically strong and energetic - quick on your feet / able to pack

Key RelationshipsGlobal operations (Supply chain, Planning)Purchasing teamOrder fulfilmentOperationsCustomer serviceSalesProduct marketing / Sports marketingFinanceDemand PlanningKnowledge, Skills and

illsKnowledge of the relevant cleaning sectorKnowledge of South African and industry - specific lawsCustomer service skillsManagement skillsCommunication skillsAbility to balance the budget and save o

illsKnowledge of the relevant cleaning sectorKnowledge of South African and industry - specific lawsCustomer service skillsManagement skillsCommunication skillsAbility to balance the budget and save o

and industry - specific lawsKnowledge of MS Office; specifically excel and wordProactiveProfessionalCustomer service skillsManagement skillsCommunication skillsAbility to balance the budget and save o

promotions and new accounts in the store ensuring the queues are managed effectively to ensure good customer service. Strong communication and a proactive approach is what makes this person effective

promotions and new accounts in the store ensuring the queues are managed effectively to ensure good customer service. Strong communication and a proactive approach is what makes this person effective

ResponsibilitiesCreate a welcoming, inspirational, and personalised experience for all customersDrive sales and turnover by motivating and inspiring the team members to achieve sales targetsEnsure vis

ResponsibilitiesCreate a welcoming, inspirational, and personalised experience for all customersDrive sales and turnover by motivating and inspiring the team members to achieve sales targetsEnsure vis

e B2B.Initiate, plan and execute new product ranges for B2B clients.To timely and accurately handle customer queries and quotations provide the client with stock availability and order status informat

ure the continued smooth operation of the company and to meet the company aim of high standards and customer service •REQUIREMENTS •Previous experience working in hospitality •1 year supervisory exper

en including stock, cash and staff levels.To ensure the highest level of service is provided to all customers.Ensure all core standard procedures are adhered to at all times.Maintain an up - to - date

ocedures are adhered to and the stock file is accurately maintained whilst ensuring a high level of customer service. Matric Tertiary Qualification (Advantageous) 2 3 years retail stockroom experience

ocedures are adhered to and the stock file is accurately maintained whilst ensuring a high level of customer service. Matric Tertiary Qualification (Advantageous) 2 3 years retail stockroom experience

gton).Work ExperienceMinimum of 6 months experience.One(+) years of phlebotomy experience preferred.Customer service in a retail or service environment is preferred.Keyboard/data entry experience is a

ionally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create

dorp Requirements: At least 2 - 3 years’ retail experience Friendly and diligent with a passion for customer service Fully bilingual – English and Afrikaans Must be computer literate (MS Word and Exce

ruit Requirements: At least 2 - 3 years’ retail experience Friendly and diligent with a passion for customer service Fully bilingual – English and Afrikaans Must be computer literate (MS Word and Exce

aarl Requirements: At least 2 - 3 years’ retail experience Friendly and diligent with a passion for customer service Fully bilingual – English and Afrikaans Must be computer literate (MS Word and Exce

spects of a storeMaximizing turnover and profitStock loss control and preventionDeliver exceptional customer service by implementing customer experience strategy.Lead Talent selection, training, coach

Give customer service at all times Process customer merchandise through the tills Assist customers with product selection to increase basket value Ensure that all new/ replenish merchandise is on the

spects of a storeMaximizing turnover and profitStock loss control and preventionDeliver exceptional customer service by implementing customer experience strategy.Lead Talent selection, training, coach

ties And ResponsibilitiesPlan, coordinate and supervise all daily production operations.Ensures all customer requirements are achieved within the specified times, quality and quantity requirements.Rep

e books receiving and sorting area Marketing the bookshop through facebook page Providing eecellent customer service Managing the activities of the Volunteers who work in the bookshop area Positioning

merchandiser experience. The applicant should have the ability to work within a fast - paced, ever - changing environment and share our commitment to fashion, quality and customer service excellence.

r supervisors' responsibility is to ensure distribution KPI targets are achieved whilst maintaining customer service and productivity expectations for their own as well as employee DCs.Key Roles and R

to manage shift to efficiently execute both T1 & T2 load plans to satisfy internal and external Customer service levels.Key outputs and responsibilities:Inventory Counts: Physically perform and le

to manage shift to efficiently execute both T1 & T2 load plans to satisfy internal and external Customer service levels.Key outputs and responsibilities:Inventory Counts: Physically perform and le

merchandiser experience. The applicant should have the ability to work within a fast - paced, ever - changing environment and share our commitment to fashion, quality and customer service excellence.

to manage shift to efficiently execute both T1 & T2 load plans to satisfy internal and external Customer service levels.Key outputs and responsibilities: Physically perform and lead the morning in

is to manage shift to efficiently execute both T1 & T2 load plans to satisfy internal and external Customer service levels.Key outputs and responsibilities:Inventory CountsPhysically perform and lead

Document all Stock ItemsOffloading materialsGoods received verificationMaintain Safety ProceduresCustomer ServiceEnsure stock rotationLoss Control managementHousekeeping/Health and SafetyTeam Manageme

hat the number of minor and major deficiencies amount to less than the agreed amount per site.KPA 4 Customer Relations4.1. Document customer complaints / Compliments / queries and forward documentatio

hat the number of minor and major deficiencies amount to less than the agreed amount per site.KPA 4 Customer Relations4.1. Document customer complaints / Compliments / queries and forward documentatio

is responsible to develop and manage relationships with all 3rd party service providers as well as customers where onsite activities occur within their area of responsibility.The incumbent will also

5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re - packaging, processing and c

5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re - packaging, processing and c

gement / SupervisionTeam management / supervisionEnforcing SOPs and Company Polcies. B2C / DTC salesCustomer relationsTelephonic sales E - commerce platformsTechnical supportSales and reporting Workin

tly by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.To provide effective technical and specialist support to staff, whilst ensurin

kets in Africa and Oman in the Middle East.OverviewTo ensure that SLA targets are achieved for both customer and the site contractors. There are optimal savings across the network and customer satisfa