Call centerJob search results in: Jobs in Cape Town

al contract & transactional inquiries.Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

handle and resolve complaints, provide information in response to inquiries, both as a receiver and caller.Key Work Outputs And AccountabilitiesCustomer Service Complaint Handling Web & Chat Outbound

, its our passionJob Summary The Guest Service Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

processes data for real - time performance analysis. Obtains quantifiable performance figures (i.e. call volume, AHT, running service level) in order to make critical recommendations to address accoun

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

ons, and providing information about services or products.Your primary role involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing enquirie

Negotiate payment terms with empathy, tact, and professionalism. Make outbound and receive inbound calls. Follow all required scripts, policies, and procedures. Respond effectively to common challeng

to door transport for evening shifts after 7pmA progressive career path to help you develop in your Call center career.Comprehensive product training in a fun collaborative environmentExcellent accred

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios

al Know - howAcademic:Grade 12 (Matric)Experience:12 months international BPO or 24 months domestic Call Center experience.Previous Customer service experiencePrimary ResponsibilitiesProviding excelle

ons, and providing information about services or products.Your primary role involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing enquirie

nt and enthusiastic Willing to learn Team player Active listener Ability to work in a high - pressure environment Analytical thinker Intrinsically motivated and target - driven Live the company values

.Responsible for delivering sales against specified targets.Minimum Requirements2 years Credit Loan Call Center Sales experience.Call Center experience working from home.Outbound Call Center experienc

s a firm believer in the African opportunity and our diverse talent reflects this.The position is a Call Centre Agent within the Customer Service Centre.Key Result AreasClient Service DeliveryDeals wi

rse talent reflects this.Job Description SummaryThis role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The

iries. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a professional, courteous, and friendly manner using the relevant campaign guidelines, scri

ating and providing feedback to our talented Customer Service Representatives on issues relating to call quality. You will provide training assistance as needed to meet client goals and expectations.W

emic:Grade 12 (Matric)Experience:Previous Customer Service Experience6 - 12 Months Customer Service Call Centre / 12 Months High End RetailWorking RelationshipsInternalOperations/functional lineExtern

iries. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a professional, courteous, and friendly manner using the relevant campaign guidelines, scri

Position: Call Centre Operator Company Overview: Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering except

emic:Grade 12 (Matric)Experience:Previous Customer Service Experience6 - 12 Months Customer Service Call Centre / 12 Months High End RetailWorking RelationshipsInternalOperations/functional lineExtern

o manage highly confidential information Advanced skills with MS Office tools Impeccable attendance Call Center Experience Preferred but Not Necessary Physical RequirementsThis job operates in a profe

e to manage highly confidential informationAdvanced skills with MS Office toolsImpeccable attendanceCall Center Experience Preferred but Not Necessary This job operates in a professional office enviro

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center, Call Center Administration, Inbound Call CenterEducationMatriculation Certificate (Matr

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

This is a remote position.Were looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick lear

ing company for a diverse lineup of tech - enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfoli

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center Inbound, Call Center OutboundEducationMatriculation Certificate (Matric) (Required)Closi

ling and processing of letters/correspondence Organize meetings, summits from start to finish Phone call screening, correspondence and document preparation, bill payment, record keeping Various errand

ork environment.Essential Duties Perform a variety of administrative duties Answer emails and phone calls Provide real - time scheduling support by booking appointments and preventing conflicts Create

s and sell SPARK products with focus on filling our Schools Network to 100% capacity.Answer inbound calls from customers, existing parents, academic staff and school operations staff with regards to a

admin clerk, secretary, receptionists, call center agents are wanted urgently ideal candidates please emailcv to hr.peoplecorpsa@gmail.com or call/whatsapp0736532802 for immediate interviews appointment

ll love doing in this roleResponsible for planning outbound dialler campaigns (with assistance from Call Centre OPS and Marketing) and then managing the effective execution and monitoring of these out

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

daily activities as is necessary to maintain and increase levels of business activityEnsure first - call resolutionAdhere to the contact centre policies and procedures at all times;Obtain, confirm and

e to manage highly confidential informationAdvanced skills with MS Office toolsImpeccable attendanceCall Center Experience Preferred but Not Necessary This job operates in a professional office enviro

This is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls

Cape Town, ZAFull - Time & Part - TimeSalaryCommensurateNo Resume Required, On - site InterviewCALL CENTER REPRESENTATIVEWe are looking for call center representatives to support inbound and outbo

.WHAT YOU WILL BE DOING:Conducting quality assessments on all customer communication channels (e.g. call, email, live chat and social media)Providing coaching to Customer Service Agents on an weekly b

pact in the community.Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring,

e additional South African languages including Sotho/Tswana/Pedi (mandatory).2 years client service call centre experience, dealing with calls and all related admin functions.Understanding of long - t

eight limits in accordance with regulations). Ability to work shifts (morning, late and night) On - call rotation reaction to off - duty emergency callsWe are open to hiring candidates to work out of

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

inimum of 3 years' experience in selling short term insurance either as a broker agent or tied agentCall center agents not preferred unless they have a minimum of 5 years' experienceAll required regul

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

of the competition.We're looking for energetic and motivated people to work in our dynamic Fashion Call Centre in the city of Cape Town. Applicants should be able to work shifts and should have acces

of our clients in the Medical Industry has a vacancy available for a highly skilled and experienced Call Center Team Leader with a nursing background to join our dynamic customer support team in Cape

Prefered skillsContact Centers, Afrikaans, Telemarketing, Marketing, Cold Calling, Retail Sales, Sales, Appointment Generation, Debt Collection, Business - to - Business (B2B)Job descriptionOur establ

ufmnnische Ausbildung oder mehrjhrige Berufserfahrung als (Bro - ) Assistent:in, Sachbearbeiter:in, Callcenter - Mitarbeiter:in, oder hnlichemDu schreibst und sprichst Deutsch auf min. C1 Level und bi

nsultants diaries, debit orders and monthly targetsMinimum Requirements Matric Any qualification in call centre or finance would be an advantage 3 - 4 Years in a supervisory role Excellent communicati

TTEC HR team in Cape Town delivering a best - in - class TA / HR service. We are expanding our CX / Call center solutions into Africa and your experience of managing fast paced recruitment teams is ne

ngful initiatives and make an impact in the community.Job DescriptionManages and oversees a team of call center agents.Motivates and supports agents through feedback and communication.Measures KPIs li

Bringing smiles is what we do at TTEC for you and the customer. As a Call Center Senior Operations Manager in Cape Town, South Africa youll be a part of creating and delivering amazing customer experi

er and including AWS Connect Telephony platform. - Strong knowledge/understanding of Amazon Connect call flows, announcements, dial plans, skills, and routing. - EC2 / VPC & General AWS Environmen

iate questions, issues, and customer escalation while ensuring quality customer experience on every call. Youre an instrumental part in creating and maintaining a positive work environment for your te

iate questions, issues, and customer escalation while ensuring quality customer experience on every call. Youre an instrumental part in creating and maintaining a positive work environment for your te

the perfect fit.BCom, BA linguistics and communication qualification or relatedPreferable with some call center experienceGood verbal and written skillsProficiency in English in a business environment

fluentEnglish fluentHigh school qualificationPermission to work in South AfricaMinimum 6 months of call center experienceWhat Employees Say About Working At Our ClientFun, yet stressful working envir

that quality and compliance standards are maintained. Ensuring that the productivity targets for a call and email monitoring are met as per internal service level agreements. Ensuring that the qualit