CallJob search results in: Jobs in Cape Town

TTEC HR team in Cape Town delivering a best - in - class TA / HR service. We are expanding our CX / Call center solutions into Africa and your experience of managing fast paced recruitment teams is ne

ency metrics within the business areaMinimum Requirements18 months international or 36 months local call centre experienceCredit ClearCriminal ClearMatric PassLocation:South Africa - Cape Town Atrium,

reporting tasks Organise and optimise visit planning - Master and use monitoring tools for CRM/CLM Call on and manage the dispensing doctor sales Collaborate on Synergies with commercial retail team

ngful initiatives and make an impact in the community.Job DescriptionManages and oversees a team of call center agents.Motivates and supports agents through feedback and communication.Measures KPIs li

ons for the on - trade market. Key Performance Indicators Customer database built & maintained. Call schedules developed & maintained. Daily / weekly / monthly planning. Market potential oppor

massing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Ftbol, Calcio, or anything else, the world now awaits.Our MissionTo make playing f

for providing global first - class service. This is a full - time position that includes being on - call for high and critical issues during nights and weekends.Excited yet? Continue reading to find o

actors with technical support queries/problems and ensure that systems remain operational at all ti Call - outs and after - hours work may be required.Respond to emergency breakdowns onsite. Call - ou

for the various banks.Prioritise urgent payments when required.Provide user access to bank accounts.Call down cash from prime brokers for fee and redemption payments.Perform other administrative dutie

es to optimize labour, equipment, and processesReport daily to the line managerCreate an understanding of the companys policies and proceduresFor more information, call our mining team at 021 551 8638

g each day to be better and do better as people, as a company, and as members of the communities we call home. Come have a seat at our table!Many Spirits, One BrownForman - We believe that an inclusiv

the decision - making unit, their personal style, preferences and situation.Can articulate how the call fits within a series of calls to achieve a commercial objective, and captures this in a pre - c

a vital role in troubleshooting complex network problems that may arise, including network outages, call drops, and data transfer issues. Your technical prowess and familiarity with GSM protocols will

esWhat were looking for:We are looking for a Coordinator to join our dynamic team. The role is physically located in Cape Town reporting to the Order Process Manager. The successful candidate will be

ematics, operating and maintenance manuals, etc.Ensure adherence and compliance to the Companys SHE objectives.Be willing to work overtime, standby and be available for call outs as and when required.

ematics, operating and maintenance manuals, etc.Ensure adherence and compliance to the Companys SHE objectives.Be willing to work overtime, standby and be available for call outs as and when required.

h applicable financial reporting frameworkDistribution calculations and distribution lettersCapital call calculations and capital call lettersCarried interest and waterfall calculationsEqualization ca

massing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Ftbol, Calcio, or anything else, the world now awaits.Our MissionTo make playing f

perience, and growth objectives.Our ideal candidate will also have a balanced focus between strategically delivering business objectives and developing the team.QualificationsA relevant Degree/Higher

for a very well - known Wine Company based in Garden RouteResponsibilitiesEffective planning of the call cycle Calling in accordance with the agreed call cycleAssisting new customers in opening new ac

Bringing smiles is what we do at TTEC for you and the customer. As a Call Center Senior Operations Manager in Cape Town, South Africa youll be a part of creating and delivering amazing customer experi

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

erienced sales professionals to join our team as Customer Acquisition Consultants to handle inbound calls, build value, upsell, and close deals to contribute to the growth of our customer base.This ro

standardKey Duties And Responsibilities The Electrician is responsible for ensuring that all electrically related maintenance and repairs are carried out in all areas of the O&O Cape Town, includi

er and including AWS Connect Telephony platform. - Strong knowledge/understanding of Amazon Connect call flows, announcements, dial plans, skills, and routing. - EC2 / VPC & General AWS Environmen

massing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Ftbol, Calcio, or anything else, the world now awaits.Our MissionTo make playing f

ons for the on - trade market. Key Performance Indicators Customer database built & maintained. Call schedules developed & maintained. Daily / weekly / monthly planning. Market potential oppor

iate questions, issues, and customer escalation while ensuring quality customer experience on every call. Youre an instrumental part in creating and maintaining a positive work environment for your te

d tracking.Customer data maintenance on the back - office.Open new customer accounts from online leads.Passing leads to the correct channels.Assisting inbound call centre with enquiries when necessary

massing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Ftbol, Calcio, or anything else, the world now awaits.Our MissionTo make playing f

ring a salary of R900k+ P/A cost to company. Contact Nicole Flatscher on [Email Address Removed] or call her on [Phone Number Removed]; to discuss this and other opportunities.Are you ready for a chan

Quality and EHS Standards. Keeps abreast of Engineering/Pharmaceutical/EHS innovations available locally and internationally. Assists with planning and supervisors various engineering projects, ensur

ay of driving customer delight, by placing our customers at the heart of everything that we doUsing call centre systems competently to keep both customers accounts and own records accurately updatedAc

expect from your first year at IDM:Communication with clients you are helping on an ongoing basis (Call Centre Type Environment)Exposure to the biggest Financial Service Providers, including the big

iate questions, issues, and customer escalation while ensuring quality customer experience on every call. Youre an instrumental part in creating and maintaining a positive work environment for your te

ilization and service levels. Workflow Analyst should also react to changes in daily/weekly/Monthly call volumes and handling times by determining the required staffing level changes to ensure deliver

ehicle status updatesVehicle type updatesVehicles settings supportEvent Queries / UpdatesUpdating / Removing Incorrect Behaviours SelectedAdding Behaviours for company Events received from Call Centre

mpt response to queries, develop relationships and making appropriate recommendationsAnswer inbound calls, emails and leads from prospective customers in an efficient manorProactively follow up with p

and the contractor will be rewarded generously - based on production: MUST SPEAK FLUENT ENGLISHCold calling businesses using our cloud based dialer Script provided, that we encourage you to personaliz

re able to assist please send the followingCVIDQualificationsIndemnityATLSACLSPALSBLS to [Email Address Removed] or call [Phone Number Removed];Desired SkillsPunctualWork independentlyClinically sound

the perfect fit.BCom, BA linguistics and communication qualification or relatedPreferable with some call center experienceGood verbal and written skillsProficiency in English in a business environment

uests in a professional and timely manner.Effectively resolve customer issues, striving for first - call resolution and customer satisfaction.Maintain accurate and detailed records of customer interac

g each day to be better and do better as people, as a company, and as members of the communities we call home. Come have a seat at our table.Many Spirits, One BrownForman - We believe that an inclusiv

and upkeep knowledge of product and promotions Effectively record merchandising activities Execute calls as per call cycleAdvice FSM on out of stock productsRequirementsGrade 1218 - 28 yrsQualificati

fluentEnglish fluentHigh school qualificationPermission to work in South AfricaMinimum 6 months of call center experienceWhat Employees Say About Working At Our ClientFun, yet stressful working envir

cal support service requests. Our IT Support Associate I spends their day receiving incoming chats, calls, and online requests from Amazon Corporate and its subsidiary employees worldwide. The success

ou.Our Customer Service team is a busy and fast paced department who handle a high volumes of phone calls and solve a wide range of queries from our Customers and Transport Partners based in the UK an

that quality and compliance standards are maintained. Ensuring that the productivity targets for a call and email monitoring are met as per internal service level agreements. Ensuring that the qualit

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

ed questioning to effectively identify and resolve technical issues.Field a high volume of end user calls received through various channels (email, teams, walk - up, phone), ensuring accurate and cons

nd quality practices to deliver valuable and current quality insights. Actively support the Head of Call Centre Operations to coach and support the Call Centre in implementing learning and capability

sk and work under pressure Thinks outside of the box Demonstrated ability to be a fast learner and diligent worker. Problem solving abilitiesMatric passFresher or upto 1 year experience in Call Center

massing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Ftbol, Calcio, or anything else, the world now awaits.Our MissionTo make playing f

ordinating marketing eventsCoordinate campus marketing functionFollow - up on prospective students (call students to come and apply or register).Prepare all statistical data using CRM to complete a ra

ss, and implement strategies for improvementEnsure service level excellence by effectively managing call volumes, response times, and customer satisfactionMentor and develop tenured agents, fostering

fairs, open days etc.Daily monitoring and assistance of website enquiries and applications telephonically and via email within an hour (during normal business hours, on weekdays), which aims to assist

ovide support to 1 - grid Customer billing & collections related queries via e - mail, telephonically and SMSDaily collections on overdue and delinquent accountsMeeting email, call targets and col

ial statements in compliance with GAAP (IFRS and UK GAAP); Preparation of NAV calculations, capital call workings and distribution workings of the Funds; Liaison with local accountants and/or Property