Call centreJob search results in: Jobs in Gauteng

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

periences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good.TransUnion is a major credit reference agency and we offer specialist

ing with clients to provide progress updates, address changes, and resolve any issues.Informing the Call Centre of any breakdowns or related issues and following up on ETA for resolution.Closing DateS

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

andard TimeJob PurposeResponsible for driving the efficiency and effectiveness of the agents in the Call Centre who are part of the finance team, with the purpose of increasing debt collection, data a

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

g client escalations. To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

es. QUALIFICATION & EXPERIENCE:Matric or relevant qualificationCustomer Service experience in a Call Centre environment would be advantageousComputer literacy essential (MS Word, Excel, Outlook, L

d experience you will have: Excellent listening and communication skills Experience of working in a call centre or other customer - driven environment desirable Good IT knowledge Experience of working

bank Integrated Channels Contact CentreNewtown Junction Campus, Newtown, Johannesburg Career Stream CALL CENTRE (Service) Call Agent (Fixed Term Contract) Job Purpose Are you looking for a rewarding c

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

passion for reaching and exceeding target?Responsibilities:Contacting prospective clients telephonically and asking market research questions.Accurately capturing information received from prospectiv

d experience you will have: Excellent listening and communication skills Experience of working in a call centre or other customer - driven environment desirable Good IT knowledge Experience of working

Call Centre OperatorFidelity Cash Solutions CashMaster, MidrandReporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the Call Cent

ut we also recognize that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and

amp; Excel Working knowledge SAP Strong People & Communication skillsJob Specification Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears Accurat

stakeholders at brsk to enable your team to deliver results including the Marketing teamMonitoring calls and providing insight to develop the team.About YouWe are looking for a passionate and ambitio

s and processes Discipline Management Employee Relations HR assistant/ IR assistant Experience in a call centre environment (beneficial)Skills And Knowledge (essential) Relevant labour legislation - B

(s) in a Financial Services / Retail environment.2 years management or leadership experience.Proven Call Centre / Retail or Financial services management experience. Experience in utilising measuremen

uest basic information needed in order to process claim - includes written correspondence and phone calls. Evaluate claims based on documentation received including responses from claimant and provide

ces requiring pre - authorisationExcellent telephonic and written communication capability within a call centre environment (will be tested)Computer literate (will be tested) - MIP Application System

t impact in Botswana, Kenya. Please contact Reward for details. Shift Worker Environment . 24 hours call Centre .Job DescriptionProviding customer service and support: Answer inbound calls and respond

r at our National Control Centre in Centurion.The position requires experience within a security or call centre environment. The successful incumbent is a self starter with a proven track record in de

Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondenc

mer telephone inquiries regarding products, services, order status, and other general questions.Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales, or return/

nnesburg - Gauteng ~ Durban - KwaZulu NatalDatafin's 2024 Tech Odyssey: Your Next Adventure Awaits! Calling All Code Conquerors! Greetings from the tech realm! As your guide through 25 years of IT rec

rom social media content, web series, a radio drama, on - ground ambassadors, chatbot, a network of call centre operators, murals, billboards, etc. - will potentially live within this brand. The brand

of business rules and regulations.Awareness of regulatory and compliance requirements.Knowledge of call and service center operations.Understanding of relevant product details.Familiarity with compla

Plan and assist in conducting of regular quality and risk review procedures Accurate measurement of call and data quality Identify improvement opportunities Provide feedback to individuals and leaders

RequirementsMatricBusiness related Diploma/Degree2 - 3 years exposure to the Life Insurance industryCall Centre knowledgeMedical terminology preferred Duties and ResponsibilitiesProvide administrative

nowledge of relevant regulatory and compliance requirements.Knowledge of the operational running of call and service centers.Relevant product knowledge.Knowledge of complaints handling processes and p

es and processes Discipline ManagementEmployee Relations HR assistant/ IR assistant Experience in a call centre environment (beneficial)Skills And Knowledge (essential)Relevant labour legislation - BC

ng client escalations.To thrive in this role, you must be comfortable working in a metrics - driven call centre environment as part of a structured day. You have a way with clients and the people that

PurposeA Message centre adviser in the Momentum STI Client Care Department answers all overflowing calls and load messages to different operational departments. This must be done with a strong client

incidents in accordance with the customers contractual SLAs (Service Level Agreements) Provide on - call support and weekend maintenance duties as requiredRequirements Minimum experience required: 10

g the Dialler strategy and monitoring the daily functionality of the Dialler, in line with relevant Call Centre regulations and internal/external SLAs. They will also produce a variety of Management I

lWorking knowledge of LSN and SAPStrong People & Communication skillsJob Specification.Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrearsAccurate

e you have completed the above finalize your application by clicking apply belowPurpose StatementTo call defaulting Capitec Bank clients and negotiate repayment of loans; maximising client retention a

n Focused telephonic counselling and EAP services, of the highest possible standard, to the clients calling into the National Support Centre.RequirementsHonours Qualification as a Clinical Social Work

uest basic information needed in order to process claim - includes written correspondence and phone calls. Evaluate claims based on documentation received including responses from claimant and provide

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

ead compliance strategies, ensure compliance to financial regulations and quality in contact centre call outputs. My client, a national financial services contact centre company, requires requires an

30% - International and Domestic travel will be required and Approx. 70% time will be spent in the call center dealing with customer complaints and queries. The position is also about telephonic diag

ales and/or customer service experience preferred; Previous sales experience an advantage; Previous call centre / customer service experience desirable; Basic knowledge according to the specialization

n Empire (Johannesburg)Talent Acquistion Specialist: Ezekiel DubeWhat will you do?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Aucklandpark. The success

on and document management practicesIdeal:Understanding of Business Bank products and service range Call Centre system & reporting, BaNCS, BancsConnect, Debit Card (Postilian), Credit Card Prime &

isors within the Client Retentions environment will deal with client queries and complaints; specificallyfrom clients that want to cancel their insurance; on all levels in a competent, efficient and p

he cancellation process and creates the necessary refunds where applicableResponsible for answering calls in the contact centre and assisting clientsResponsible for credit controlQualifications.Skills

es requiring pre - authorisation.Excellent telephonic and written communication capability within a call centre environment (will be tested).Computer literate (will be tested) - MIP Application System

e products.Record and analyse customer queries and requirements.Receive inbound telephonic customer calls in a proficient manner.Ensure customer orders and return material authorizations are processed

te on a follow - the - sun model, with Support sites located globally, there is no after hours on - call or mandated overtime in this role.https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sWe are o

PTION:Our client, a well - established company within the FMCG sector is looking for an experienced Call Centre Agent to join their team on a fixed term contract basis.JOB DESCRIPTION:MAIN DUTIES &

and CXC, and provide relevant and timeous information to key StakeholdersContact customers telephonically and request payment as per collection scriptEnsure customer engagement and conversation is rec

t relationships, etc.) Opportunity ownership sits with sales, not with technical salesLeading sales call for promotion of Maersk Product Logistics capability to target customer, leveraging their produ

n our teamJob FunctionsLogging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workP

inimum Requirements (Qualifications And Experience)Grade 12/Matric.1+ years of work experience in a Call Centre Debt Collection environment.Must have experience (with the flexibility) in working Inter