Call centreJob search results in: Jobs in Gauteng

WHAT WILL YOU DO?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Johannesburg The successful candidates will offer world class products and services to cli

Call Centre Manager: Operations Agency.Department: Operations Management.Reports to: General Manager: Agency.Reportees: Direct: Team ManagersIndirect: Call Centre Agents.Main Purpose of RoleTo lead, m

ents or contacts and will develop new relationships with potential [URL Removed] handle any inbound call directed at any of in the inbound queues hosted in our call centre.RequirementsBachelor's degre

tomer Service CourseExperience withAmadeus GDSAdvantageous Experience in rewards travel programmes. Call centre trainingResponsibilities:Full understanding and ability to facilitate bookings via an On

es and processes Discipline ManagementEmployee Relations HR assistant/ IR assistant Experience in a call centre environment (beneficial)Skills And Knowledge (essential)Relevant labour legislation - BC

roblem analysis and problem solvingCustomer service orientationTeam workStress toleranceFurther RequirementsGrade 12 Fully bilingual in English and AfrikaansMinimum 2 years experience in a Call Centre

Job ClassificationJob FamilySALES AND SERVICESCareer StreamCALL CENTRE (Service)Leadership PipelineManage Self: TechnicalFAIS AffectedJob PurposeTo provide professional and efficient call services in

What will you do?Santam Travel Insurance has a position available for a Call Centre Agent who will be based in Illovo.The successful candidate will be required to market and / or sell short term insur

To develop and maintain optimal internal and external outsource provider relationships To supervise call centre outsourcing processes in order to ensure consistency to Vodacom standard Plan, monitor a

Midas is searching for a customer centric Tele - Sales candidate to join the call centre at Midas Menlyn Head Office in Pretoria. The purpose of this position is to enhance the branchs sales and ensur

g towards a degree or diploma relative to the financial services industry (preferred)2 - 3 Years of Call Centre experience in customer service principles and practicesProficiency in Afrikaans will be

uter literacy is essential; Must have a valid drivers license, plus PDP.Duties Respond to emergency call outs anywhere on Campus, within the precincts of the University and all the Residences within a

es (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.Enforce and effectively manage compliance to standard busin

e etiquette at all times on the floor.To ensure that Quality in the Centre is at high standard i.e. call and data capturing quality. To Quality assess consultants calls as well as cases etc. on a regu

Closing Date 2023/09/15Reference Number MOT230908 - 1Job Title Agent: Call Centre | Europcar | BrumaBranch/Department Call Centre - Zulberg CloseJob Type Classification PermanentLocation - Town / City

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key ResponsibilitiesAccurately capture client information on the relevant sy

etrics to drive revenue growth.Develop and implement effective sales strategies.Managing outsourced call centres and ensuring that SLAs are met, and targets are achieved.Marketing and Promotion:Busine

ery of High Touch Service to all customer queries across all communication channels (email/Telephonically/Social Media) and all Retail Channels (Brick and Mortar and Ecommerce)Adherence to strict quic

. Once a client of the Hearing Aid company, theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with hearing aids remotely and making suggested

ledge on Avaya Policy Centre system and Mainframe. knowledge of Short - term Insurance Knowledge of call centre function and operations (telephony, workforce management and metrics) Good communication

The successful candidate will work in a call centre environment and be responsible to telephonically confirm bookings, followed by a confirmation E - mail which have been made by Booking Agents prior

mers. They maintain high customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages. Product Experts ensure that prospective customer calle

to a high level of customer service, to work in our Debt Collection Department as a Debt Collector.Call Centre EnvironmentLocation: JHB NorthDepartment: Collections (Call Center)Job Title: Collection

r focused individuals on a fixed term contract to process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive a

REMOTE & ON - SITE: CALL CENTRE AGENTS | JOHANNESBURG & CAPE TOWNHPCSA - REGISTERED DENTAL PROFESSIONALS URGENTLY NEEDEDAre you seeking a new opportunity where you can showcase your dental ski

Client Development Manager Bank/Fin Services/Insurance ~ Call Centre BPOSandton - Gauteng - South AfricaAre you an experienced professional with a strong background in Direct Marketing and client rela

s Relationship Consultant is responsible for providing technical support and coaching to Brokers on Call (Santam intermediaries) in order to effectively transact with Santams claims services channels.

sponsibility for collection for the Group.Main Tasks And ResponsibilitiesMaintaining records of all Call Centre TransactionsMonthly and Quarterly Financial reporting and Processing ReimbursementsDeali

ion (3 years qualification) AdvantageousMinimum Experience Required 6 or more years insurance sales call centre experience 3 or more years experience of general supervision of more junior colleagues (

vers Code 10 - 14 With Valid PDP •Security Officers •Logo Driver •Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant) •Safety Officer •SHE Rep •Occupational

functions. They will be responsible for but not limited to capturing and maintaining their assigned call center employee payroll records.Education and ExperienceMinimum matric with mathematics and acc

uman Resources generalist roleBulk recruitment experienceCCMA experienceChange Management experienceCall centre, Insurance, Debt recoveries retail industry experience (advantage)Technical Competencies

e a customer of the Hearing Aid company, the customer will be assisted remotely via video and voice calls, emails and various live chat platforms, with the Junior Hearing Experts troubleshooting issue

diKredit and/or funds by observing incidents, implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution is required on a continuous basis.

ts:Certificate: Supervision (Required), Grade 12 with Mathematics and AccountingRequired Experience:Call Centre experience, Debtors experience, Experience in a medical environment, Knowledge: Basic Co

ustomers needs by exploring all possible cross - selling and up - selling opportunitiesEnsure first call resolution.Tracking of conversions from lead or call to application and then to fulfilment.Acco

Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walking interactions etc.), responding to their needs, concerns and complaints within agr

st 2023Minimum Qualification RequiredGrade 12/Standard 10/NQF 4Minimum Experience Minimum 12 months Call Centre and administrative experience Minimum 12 months in the STI environment and client servic

Once a client of the Hearing Aid company, the client will be assisted remotely via video and voice calls, with the Hearing Expert troubleshooting issues with hearing aids remotely and making suggeste

r world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.Key Responsibilities Accurately capture client information on the relevant s

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

uman Resources generalist roleBulk recruitment experienceCCMA experienceChange Management experienceCall centre, Insurance, Debt recoveries retail industry experience (advantage)Technical Competencies

al candidate for this role will have:A minimum of 2 years relevant experience including 1 year in a call centre environment (Credit Vetting) essentialAnd Previous Credit Vetting experience essential;E

2 years call centre experience.At least 3 years short term insurance experience.Outbound call centre through lead generationMatric/NQF equivalentAccounting and Math's at matric levelRE5/NQF 4 qualific

UNITY TO GET ON THE CAREER LADDER.ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHERWhy do people call us the worlds most international company? Is it because we operate in more countries than any o

ledge on Avaya Policy Centre system and Mainframe. knowledge of Short - term Insurance Knowledge of call centre function and operations (telephony, workforce management and metrics) Good communication

cript tracking report as requested by the dispensary manager and follow up appointments.Assist with call centre scripts and patient service telephone calls.Provide information to individuals in order

uest basic information needed in order to process claim - includes written correspondence and phone calls. Evaluate claims based on documentation received including responses from claimant and provide

Sales team, customers and LSP Teams. At least 5 years experience in Supply Chain, Customer Service, Call Centre, or Customer Logistics Management role. At least 5 years experience in Customer Service,

sales of products within the United States market. The role will include outbound and inbound sales calls (including cold calling) as well as the provision of support queries from customers on the del

ManualsBriefing and driving the relevant departments, e.g. Marketing, Sales Campaigns, Training and Call Centre to ensure that all functions achieve the required objectivesLEARNING AND GROWTH Take own

acting the client via telephone, emails, or sms.Make a repayment arrangement with a client telephonically that is in line with the Collections procedures.Contact clients telephonically using predefine

hen required.Ensure that client relationships are maintained.Repairs and/or warranty queries and/or call outs.Monitor RMA Faulty product returns inspection and reports.Produce daily, weekly and monthl

ManualsBriefing and driving the relevant departments, e.g. Marketing, Sales Campaigns, Training and Call Centre to ensure that all functions achieve the required objectivesLEARNING AND GROWTH Take own

Purpose Of The JobThe purpose of the Call Centre Supervisor role is to lead and supervise a team of Call Centre Agents in delivering exceptional customer service within the FMCG industry. The Call Cen

kserv, PCH, SARB and all legislative requirementsComputer literacy: MS Office Suite (intermediate), Call Centre system & reporting, BaNCS, Debit Card (Postilian), Credit Card Prime & On - line

000About The RoleThis role is a fulltime position with the responsibilities of inbound and outbound calls assisting clients with their personal financial needsA strong background as a call centre agen

Call Centre Agents - Pretoria.Our client, a leader in the Call Centre industry, is looking for young and energetic matric graduates to join the team based in Pretoria. This opportunity is for young ad

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

nit efficiency and target achievementManage partnerships and communicationStrategic and Operational Call Centre control and reportingBudgeting, expense management and auditsManagement of employeesPers