Call centreJob search results in: Jobs in Johannesburg

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

ll be expected to perform tasks received from all our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing. You may be given a primary role in

PurposeThe main responsibility of the Call Centre Supervisor is to manage the operations (contracts assigned to you) and staff. Accountable for the overall performance against set SLAsKey Roles Manage

ant tertiary qualification is an advantage.Minimum 1 year as a Debt Collection Agent in an outbound call centre.Currently unemployedWorked with targets and deadlines.Analyse accounts and devise a coll

les targets and KPIs. Monitor lead assignment and ensure wrap - up tasks (for example capturing the call outcome and notes) are completed accurately and thoroughly according to procedure. Ensure agent

WHAT WILL YOU DO?The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Johannesburg The successful candidates will offer world class products and services to cli

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

Closing Date 2024/08/23Reference Number TSE240815 - 5Job Title Call Centre Agent - OutboundBusiness Unit / Division Tsebo GroupJob Type Classification PermanentLocation - Town / City JohannesburgLocat

ncing customer satisfaction. Familiarity with working in settings governed by SLAs. Experience with call centre technologies and software, including ERP and ticketing systems. 2+ Years of experience i

Chris Hani Baragwanath Academic Hospital is hiring Porter To apply call or WhatsApp Mr Molefe 061 258 4100 Candidate Responsibilities include but not limited to: Patient transfers and escorts within h

vironment where productivity is based on customer results.2 - 5 years working in an office setting, call - centre or customer service environment.Must bring proven ability to maintain confidentiality

toring Vendor management Provide Service desk 1st line support to clientsCOMPETENCIESFocus on first call resolution Perform daily health checks in the environment to assure all systems are fully funct

uld like to become a Broker Sales Consultant, based in Centurion, Kosmosdal. This position requires call centre experience and working with direct brokers. Working from our direct broker acquisition c

rs in a customer service, retentions or financial services environment (Essential); Experience in a call centre environment (Essential); Experience in a collections environment (Advantageous). 1 - 3 y

vice target achievement with consultantAdministratively support Consultant on all planned marketing calls - to follow through in support.Understanding of all available reports such as Power BI, lapse

: SandtonPurpose Of The JobThe purpose of this position is to provide / lead training. Also manager call / BO transaction monitoring team who will be responsible for monitoring calls, giving feedback

Regulatory bodies (ICASA & NCC) and the Media. They also serve as the primary point of contact for calls from the Midrand Switchboard of customers wanting to escalate their concerns to the CEO.Your R

levant partyRequired Knowledge And ExperienceMinimum 1 - 2 year experience in Office administration Call Centre experiencewillbe beneficialEducational RequirementsMatric or equivalent / Legal / Para L

Advert Reference:P11476 Debtors Officer II: Call Centre - CenturionJob Title:Debtors Officer II: Call Centre - CenturionClosing Date:2024/07/30Position Available From:2024 - 03 - 15Area:CenturionActua

ersEnsure that contracts are issued and completed in full and signed by all relevant. Advise Sales, Call Centre, Branch Manager, and Rental Agents of vehicle availabilityEnsure that vehicles are deliv

that Terms & Conditions of the program are well represented Prepare content to support training for call centre support and all support functions that are customer facing The Ideal Candidate For This

vice target achievement with consultantAdministratively support Consultant on all planned marketing calls - to follow through in support.Understanding of all available reports such as Power BI, lapse

thin our team for a Technical Support Team Leader within our Meadowdale team.Line Manager: National Call Centre ManagerJob SpecificationKey Performance Areas:Fielding Customer CallsAssist Customers(in

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

is as the bank as no regional representation.PlanningClear sales plans and actionable actionsWeekly Call plans and managementCustomer Service Plans to address retention.Developing and implementing a f

The Call Centre of a well - established business in the finance and transport industry has a vacancy for Quality Assurance Administrator with at least 2 - 3 years experience in Call Centre Management.

Outbound Telesales Agent - Channel Dynamix We are looking for driven sales Call Centre agents to join our growing outbound call center on one of various campaigns we are currently running.If you can d

Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long - term relations

Customer Services Manager Call Centre BPO ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaAre you ready to lead a dynamic team that provides world - class customer service? We a

t will help me with this job if I am successful. I have worked at retail stores, insurance company (call centre). That helped me to get confidence in talking to the customers and also showed me that t

inimum Requirements (Qualifications And Experience)Grade 12/Matric.1+ years of work experience in a Call Centre Debt Collection environment.Must have experience (with the flexibility) in working Inter

Advert Reference:P11476 Debtors Officer II: Call Centre - CenturionJob Title:Debtors Officer II: Call Centre - CenturionClosing Date:2024/06/03Position Available From:2024 - 03 - 15Area:CenturionActua

ing industry Customer Support management experience required including experience in the setup of a call centre Working knowledge of customer service software, databases, and tools Ability to think st

aigns can be optimised from the client perspective. This role will also need to spend time with the call centre to get a sense of how leads are performing, what the blockers are and share insights to

ing and reporting of technical (hardware, software, network etc.) incidents by clients. Leave every caller with the assurance that their issue and or query will be attended to and driven to resolution

re of every decision and behavior.Key Responsibilities Manage large amounts of inbound and outbound calls and emails in a timely manner Follow communication scripts when handling different topicsIdent

Internal)Help manage customers by carrying out standard activities and provide solutions for first call resolution and completion of customer request and executed according to the required standard.C

l candidate for this role will have: A minimum of 2 years relevant experience including 1 year in a call center environment (Credit Vetting) essential And Previous Credit Vetting experience essential;

TitleCall Centre AgentJob DescriptionEducationNational Certificate Level 4 (N4) / Grade 12 (Required)Languages

ustomers needs by exploring all possible cross - selling and up - selling opportunitiesEnsure first call resolution.Tracking of conversions from lead or call to application and then to fulfilment.Acco

n our teamJob FunctionsLogging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workP

services, generate interest in those products or services, and work to close sales.ResponsibilitiesCall allocated customers daily as per call cycle.Handle incoming sales or general calls.Provide supp

and closing deals.The ideal candidate has 3 - 5 years of outbound sales experience preferably in a call centre or customer facing environment, a proven track record of meeting targets, and familiarit

gulatory Exam 13 - 5 years of Investment experience with strong product and process knowledgeProven Call Centre management experience preferredKey CompetenciesClient - focused with strong communicatio

kserv, PCH, SARB and all legislative requirementsComputer literacy: MS Office Suite (intermediate), Call Centre system & reporting, BaNCS, Debit Card (Postilian), Credit Card Prime & On - line systems

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

replacement policies are in place.Capturing of insurance details on the Credit Ease system.Outbound calls to members to confirm insurance cover.Outstanding short term insurance demand letters.Perform

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring Manage incoming calls and emails for both English speaking banking and business customers. Respond to emails, and review contracts and other d

Job DescriptionDear Future, Call Centre AgentTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedAre You Someone Who

es Service Desk Agent is the first point of contact for clients and vendors, responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

To Apply call or WhatsApp Mr Molefe 0612584100 Candidate Responsibilities include but not limited to: Patient transfers and escorts within hospital. General driving duties and transporting of staff as

ce in commercial underwriting (preferably in a technical /team leader role).3 5 years experience in call centre/sales environment would be advantageousSkillsEducationClosing Date12 April 2024The appoi

Duties & ResponsibilitiesLogging CallsLogging incoming calls from clients in line with the Helpdesk Procedure.Ensure that calls are answered within 3 rings.Ensure calls are logged accurately on the He

tricsLegal investigative processes (including affidavits)Criminal/SAPS procedures (processing cases)Call centre and sales processesClient complaints processesPersonal attributesTenacity and determinat

The Call Centre at Zulberg Close within Europcar has a permanent opportunity available for a Customer Services Consultant. At Europcar we are totally committed to providing car rental rates to our cus

Closing Date 2024/04/08Reference Number MOT240328 - 4Job Title Agent: Call Centre | Europcar | BrumaBranch/Department Call Centre - Zulberg CloseJob Type Classification PermanentLocation - Town / City

Overall Purpose of the Job: To effectively manage the Call Centre Outbound Sales, Technical, FindU and Client retention teams as well as the Inbound sales team. Achieving CCC KPIs and Targets. Dealing

periences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good.TransUnion is a major credit reference agency and we offer specialist

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea