Customer serviceJob search results in: Jobs in Johannesburg

he exclusive international brands it offers in store.Main PurposeTo ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.Line Mana

t control), by arranging invoicing of rentals, adjustments, reconciliations, variance reporting and customer creation. Assist in compiling deviation reports and communicate. Implement preventative ste

nderstand their business priorities, and plan together to drive joint objectives through to the end customers. The nature of the solution sale will also require you to co - sell with your resellers, a

ement: Manages P&O Shared Services for Sub Saharan Africa and drives for a high performance, strong customer/business focus and service - oriented culture by understanding customers' and users' needs,

vement to operational processesManages risks in own area of responsibilityCreates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to q

ir roles more effectively Actively participated in strategy setting sessions To suit the needs of a customer, colleague or client; moved outside of expected process or practice Worked with people from

ormational experience)Solid demonstrated experience in domain towers such as Network, Collaboration/Customer Experience, Cloud, Security, Data Centre (specific technologies: Cisco Networking & Telepho

Collaborate on pricing strategy development considering market dynamics, competitive landscape, and customer demands Conduct regular market research and analysis to monitor competitor pricing, identif

oving the quality of call center agents calls, emails, data capture and overall performance for the customers experience Key Responsibilities A minimum 5 8 years' Workforce Management experience, pref

Job PurposeTo create long - term, trusting relationships with our customers and to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opp

prehensive desktop investigations are conducted within a digital environment. This ensures improved customer service, retention of customers and minimizing any claims leakage through in - depth analys

drive business growth.As a Sales Manager, your goal will be to build long - term relationships with customers to ensure the success and sustainability of the organization's sales efforts.Skills And Ex

y Account Manager is primarily responsible for achieving digital sales targets by acquiring new key customers, and retaining existing large and mid - tier customers. This is done by nurturing client r

ational and Global accounts Manage and report on the clients profitability, revenue and YOY numbers Customer Relationship Management (CRM) Management and Research - market intelligence Tender / RFQ/RF

tated - attention to detail while still seeing the bigger picture. Understand convenience and basic customer service principles. Customer focused at all times - understanding their needs and keeping t

Notify management promptly of any service - related issues to ensure swift resolution and maintain customer satisfaction.Client Interaction: Engage with clients by scheduling vehicle bookings, checki

uction, using the forward forecast and balancing it against supply constraints in order to optimise customer service at minimal cost.The role will require working closely with other supply planners, p

oblem Resolution experience. Where applicable, Foreign experience.Technical / Professional KnowledgeCustomer service principles Product Knowledge Problem solving skills Relationship management Nedbank

IntroductionJD Group is seeking a professional and reliable individual to join the Customer Resolution Centre team as a switchboard operator. The individual will be responsible for operating the compa

iceWhat We'll Bring Manage incoming calls and emails for both English speaking banking and business customers. Respond to emails, and review contracts and other documents. Identify and assess customer

- do attitude, fully invested in the team's daily work to ensure that the software delivered to the customers delivers on the business requirements, with the right level of quality, user experience an

ltiple locations within our company. The successful candidate will play a crucial role in enhancing customer experience, and ensuring operational excellence across all assigned areas.Desirable Educati

ust of our clients.We're seeking energetic, self - motivated individuals passionate about enhancing customer experiences in banking. We need a CX expert skilled in engineering optimal client interacti

ocedures are adhered to and the stock file is accurately maintained whilst ensuring a high level of customer service. Matric Tertiary Qualification (Advantageous) 2 3 years retail stockroom experience

managing minimum 1 years experience Skill level Knowledge of intermediate clerical, operational or customer service skills acquired through education, experience or on the job training Key responsibi

rsights can have significant consequences in terms of system reliability and security Maintaining a customer - centric approach - Understanding the needs and priorities of internal and external stakeh

ganization.We believe our success in large part will depend on us being as diverse of a team as our customers and regardless of our role, every one of us can contribute to making Steam Power the servi

nsible for supervising the operating activities of the laboratory and prioritize workload to ensure customer service levels are met. This incumbent will also be responsible for site management of the

Closing Date 2024/04/17Reference Number MOT240412 - 15Job Title Agent: Customer Service | Europcar | Lanseria AirportBranch/Department Lanseria AirportJob Type Classification PermanentLocation - Town

Job DescriptionDear Future, Call Centre AgentTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedAre You Someone Who

innovation and fresh perspectives and embed them in the team, the business and with our brokers and customers.Behave in a professional manner at all times demonstrating relationship management and dev

service and solutions delivery and product knowledge to ensure an excellent banking experience for customersAct responsibly with work related resources in order to contribute to cost containmentConti

e costs or expenses within approved budget to achieve cost efficienciesEnsure full understanding of customer needs to deliver a quality serviceEnsure customer service solutions are aligned to the busi

ities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates -

anomalies (delays or errors in accounting, potential fraud) and high risk behaviours (uncontrolled customer credits, poorly defined commitments, poor segregation of duties, uncontrolled or lack of in

g activities related to accounts payable, including accruals and reporting. Generate and distribute customer invoices accurately and in a timely manner. Monitor accounts receivable aging and follow up

kets in Africa and Oman in the Middle East.OverviewTo ensure that SLA targets are achieved for both customer and the site contractors. There are optimal savings across the network and customer satisfa

to the adoption and application of NIQ Consumer solutions supporting Consultants to profitably grow customer loyalty and drive sales.Responsibilities Interacts with both the CPS Team, CPS CAS team and

ompany DescriptionAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software t

sources which contributes to the profitability and growth of the company. Manage the end - to - end customer experience for retention of existing business and gaining new business by providing first l

rate reports as requested by the client in line with contract specifications.Ensure a high level of customer service is provided and maintainedEnsure that all documentation relating to the helpdesk ar

derflow Manager to oversee staff and processes within the Order Flow department, ensuring excellent customer service is achieved, and to be the contact person with business and technical knowledge for

oject Management; Sound knowledge of Quantity surveying and Bill of Quantities.Competencies RequiredCustomer and quality focus; Problem solving and decision making; Resilience and Initiative; Methodic

ership developmentStable employment with growing companyWhat Youll Do:Ensure and model professional customer serviceMaintain a safe, clean, and organized storeCross - train in all areas of store opera

iness cases and requirements and functional specifications.Scoping/running usability studies and/or customer research.Using data and metrics to test theories, confirm assumptions, and measure successC

inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT syste

in line with business objectives and realities in order to ensure optimal performance is maintained.Customer engagement/retention: Engagement/retention of clients within current portfolio.External Cus

re are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities.Proactive and meaningful stakeholder engagement, which include

sitive and collaborative work culture that encourages creativity, teamwork, and professional growth.Customer Satisfaction:Interact with customers to understand their preferences and dietary requiremen

liver all sales support processes and also manages any relationships with any internal and external customer service providers to ensure Service Level Agreements are delivered. The scope of the role w

The Call Centre at Zulberg Close within Europcar has a permanent opportunity available for a Customer Services Consultant. At Europcar we are totally committed to providing car rental rates to our cus

of products and servicesCollaborating with sales, operations, marketing, and service teams to meet customer objectives.Leading customer account planning to ensure customer satisfaction and business g

About The JobKey Role is to implement category growth drivers relevant to customer / channel, embedding category strategy within customer teams and customer plans, & deploying category strategies to c

alues, then give your career a reason to smile and join our global team!Scope of Responsibility:The Customer Development Team Leader is responsible for achievement of Sales targets through excellence

vant to domain System Enigeering Concepts Behavioural CompetenciesContinuous Learning Collaborating Customer Focus Initiating Action Work Standards Managing Work Please contact the Nedbank Recruiting

ResponsibilitiesCreate a welcoming, inspirational, and personalised experience for all customersDrive sales and turnover by motivating and inspiring the team members to achieve sales targetsEnsure vis

unit including all associated activities in order to deliver a value - adding, cost - effective and customer - focused payroll service to the business and fosters a culture of continuous improvement.

for a Call Centre Agent. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. This role is rewarding for

with HOD's.Cost savings initiatives.Payments Review and Expense Allocations.Resolving Supplier and Customer issues.Commerciality reporting on Marketing Spend.International reporting and Maintenance.W

Age Analysis Report. This position also requires billing and sending of invoices and statements to customers. Applicants must have Grade 12/Matric, 3 - 5 years work experience in a similar role with