Call CentreJob search results in: Jobs in Western Cape

Drivers Code 10 - 14 With Valid PDP•Security Officers•Logo Driver•Office Work (Receptionist, Admin, Call Centre, Data Capture, HR, Accountant, Office Assistant)•Safety Officer•SHE Rep•Occupational Hea

ord, none negotiable Must be willing to work night shift, none negotiable Must have 1 year unbroken call centre experience from UK or USA Market1 year Healthcare Industry experience - advantage Famili

es to general contract and transactional inquiries.Experience:Minimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

l, MS Outlook) Attention to Detail Analytical Skills Selling Skills Influencing Skills Telephonic / Call skills Conditions of EmploymentClear criminal and credit record Willing to work regular shifts

We are looking for a Collection Agent for our accounts department who will make outbound calls to follow up and collect on missed payments.Role RequirementsThe ideal candidate should have strong objec

Concentrix is a great match if you:Have a minimum of 1 year customer service experience / 6 months call centre (essential)Passed Grade 12Ability to work shifts aligned to UK business hoursProficient

e - sun model, you may be required to work a staggered week; either Sun - Thu or Tue - Sat (no on - call outside the shift hours)Basic Qualifications1+ years of software development, or 1+ years of te

es to general contract and transactional inquiries.Experience:Minimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

m)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimumCall centre processes and proceduresCustomer care and service protocolSkillsCommunications Skills Pr

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

Job TitleCustomer AdvisorJob DescriptionExperience: Grade 12 (Matric)6 - 12 Months Customer Service Call Centre experience with the below: - Webchat experienceSales experienceTechnical troubleshooting

le data driven decisions with a focus on continuous improvement. Experience in managing agents in a call centre.KnowledgeStrong knowledge of Individual risk products and benefits.CompetenciesCommunica

upport Advisor role at Concentrix is a great match if you:Have a minimum of 12 months international Call Centre experience (essential)Have worked in a Health and Safety or facilities environmentPassed

d regulatory compliance requirementsProvide feedback to sales agents in terms of the quality of the calls assessed against defined evaluation criteria on an as and need basisProvide feedback reports t

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

omers.Professional Know - how Academic: Grade 12 (Matric) Experience 6 - 12 Months Customer Service Call Centre experience with the below: - Webchat experience Sales experience Technical troubleshooti

)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)n/a KnowledgeMinimum:Call centre processes and proceduresCustomer care and service protocolsBasic IT knowledgeIdeal:Capit

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

y and legal requirements.Job TitleCustomer Service / Sales AdvisorJob DescriptionRole ObjectiveAs a call centre telesales advisor for Tesco Mobile, youll be helping new and existing customers, listeni

perational support functions are efficiently integrated into the overall customer services strategy.Call Centre Leadership & Performance Management: To ensure that the Operational Support environment

ademicGrade 12 (Matric)ExperiencePrevious Customer Service Experience6 - 12 Months Customer Service Call CentreWorking RelationshipsInternalOperations/functional lineExternalCustomerPrimary Responsibi

mance. create and maintain a positive work environment.Requirements Of The RoleExperience of BPO or call centre or similar environmentStrong understanding of TTECs business, core values, and goalsAbil

ving code contributed by engineers outside of our team. You will be required to participate in on - call rotations to resolve ongoing incidents and these will occasionally occur outside of office hour

Job TitleCustomer AdvisorJob DescriptionExperience: Grade 12 (Matric)6 - 12 Months Customer Service Call Centre experience with the below: - Webchat experienceSales experienceTechnical troubleshooting

s a firm believer in the African opportunity and our diverse talent reflects this.What is a Trainee Call Centre Agent?Do you have what it takes to work for a leading financial services company? Then y

to perform on, but not limited to the following key outputs:Servicing all key stakeholders telephonically either via inbound call or outbound call and through other servicing channels as required unti

ing impact in how we develop and deliver software at such a large scale.This position involves on - call responsibilities. This is typically once every 6 weeks. We dont like to be paged unnecessarily

ul in this role?Job Purpose Business Shared Services environment is divided into three divisions, a call centre a front office and an administration division that deals with all other types of communi

nt is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest as well as to provide and maintain the quality

will be working with internal stakeholders and clients, to ensure consistency in the measurement of call quality. You will be continually developing the coaching capability within your team to support

cycle. Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities. Implement strategies for lead generation

, youll be at the forefront of evaluating and enhancing the quality of customer interactions across calls, chats, and emails. Your mission will be to meticulously monitor and assess each customer touc

f promotional activities and communicate non - compliance Continually monitor orders placed through call centre by cross - checking reference numbers If there are pack changes, ensure labels on shelf

rvice, Escalations and disputes.Knowledge of Collections pre legal, legal, EDCs and Reloads.5 years Call Centre experience a must.3 years of Quality Assurance experience.Knowledge of LMS SystemKnowled

s essential for shortlisting.If you pride yourself on efficiency and productivity then this is your calling. Put those people skills to the test and grow your career by applying today!What You Will Do

ons, and providing information about services or products.Your primary role involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing enquirie

to door transport for evening shifts after 7pmA progressive career path to help you develop in your Call center career.Comprehensive product training in a fun collaborative environmentExcellent accred

l, MS Outlook) Attention to Detail Analytical Skills Selling Skills Influencing Skills Telephonic / Call skills Conditions of EmploymentClear criminal and credit record Willing to work regular shifts

al Know - howAcademic:Grade 12 (Matric)Experience:12 months international BPO or 24 months domestic Call Center experience.Previous Customer service experiencePrimary ResponsibilitiesProviding excelle

ons, and providing information about services or products.Your primary role involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing enquirie

s a firm believer in the African opportunity and our diverse talent reflects this.The position is a Call Centre Agent within the Customer Service Centre.Key Result AreasClient Service DeliveryDeals wi

nt is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest as well as to provide and maintain the quality

ntermediaries, creating sustainable value through innovative solutions.Key ResponsibilitiesTelephonically sell car and household insurance. Achieve sales targets and objectives. Adhere to quality and

ating and providing feedback to our talented Customer Service Representatives on issues relating to call quality. You will provide training assistance as needed to meet client goals and expectations.W

ONLY FROM 1 JULY 2024 - 30 APRIL 2026Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

ses to general contract and transactional inquiries.ExperienceMinimum of 12 months unbroken inbound call centre experienceCustomer service experienceAdministration experienceExperience in healthcare,

emic:Grade 12 (Matric)Experience:Previous Customer Service Experience6 - 12 Months Customer Service Call Centre / 12 Months High End RetailWorking RelationshipsInternalOperations/functional lineExtern

our diverse talent reflects this.Job DescriptionThis role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The

Position: Call Centre Operator Company Overview: Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering except

emic:Grade 12 (Matric)Experience:Previous Customer Service Experience6 - 12 Months Customer Service Call Centre / 12 Months High End RetailWorking RelationshipsInternalOperations/functional lineExtern

odologiesStakeholder management experienceClear credit and criminal recordIntermediate knowledge of call centre management and all related calculationsIntermediate knowledge of various forecasting/sch

ONLY FROM 1 JULY 2024 - 30 APRIL 2026Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

ONLY FROM 1 JULY 2024 - 30 APRIL 2025Key Responsibilities May Include But Are Not Limited ToAnswer call and respond to customer requestsProvide customers with product and service informationIdentify,

nt is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest as well as to provide and maintain the quality

d training experience, you will be responsible for representing one of our many clients in handling calls which is made up of: Listening to customer concerns and providing information, answers, or res

es, or equivalent or part thereof at NQF level 4 or above Preferrable.ExperienceEssential:24 months Call Centre / BPO experience2 years Customer Service experience12 Months Previous Advisor Management

(Minimum)Grade 12 National Certificate / Vocational Qualifications (Ideal Or Preferred)KnowledgeMin:Call centre processes and proceduresCustomer care and service protocolsBasic IT knowledgeIdeal: Capi

ern hotel portfolio.Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.Refer a friend scheme from 50

customer expectationsProcessing new and existing business on behalf of customers and advisorsSkillsCall Center, Call Center Administration, Inbound Call CenterEducationMatriculation Certificate (Matr

Student Journey Officer/ Call Centre (Academics) (JB4368)Market RelatedAs a Student Journey Officer, you'll be the go - to person for students from the moment they register until they graduate. Think