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d to adhere to operational hours as needed Customer Service Process Incoming and outgoing telephone calls, communicate verbally, written communication, provide customer information, receive and proces

our diverse talent reflects this.Job DescriptionThis role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

tes must be able to provide an internship agreement from their university. Intern schedules are typically day schedules, Monday - Friday. A full time position could involve day, evening, or weekend sh

n opportunity to be part of a team? You'll be responsible for listening to and monitoring associate calls for customer satisfaction according to client and TTEC specified policies, thresholds, and pro

u to join us.About The RoleChanging the world through travel: thats been our goal since 1990. Sure, call us dreamers (wouldnt be the first time), but that idea has been at the heart of everything weve

technical issues, and to identify and earmark gaps in required skills, serve as the first point of call for systems within their domain & write progress reports and deliver presentations to the r

t be familiar with fire detection systems, firefighting and escape routes smoke and heat detectors, call points, fire hose reels and fire hydrants. To attend fire alarm calls out and assists as per fi

daily activities as is necessary to maintain and increase levels of business activityEnsure first - call resolutionAdhere to the contact centre policies and procedures at all times;Obtain, confirm and

pply?Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613 - 6890 or email us at talentacquisition@finishline.com. A member of ou

system with accurate statuses and updates, under guidance.Shadow and assist with providing first - call resolution by addressing common issues such as password resets, mail delivery failures, delegat

and upkeep knowledge of product and promotions Effectively record merchandising activities Execute calls as per call cycleAdvice RSM on out - of - stock productsRequirementsMin requirement Grade 12Ex

and upkeep knowledge of product and promotions Effectively record merchandising activities Execute calls as per call cycleAdvice RSM on out - of - stock productsRequirementsMin requirement Grade 12Ex

here necessary. ExperiencePrevious experience in any of the following fields:Contact Centre(inbound calls)LogisticsSecurity IndustrySupply Chain ManagementBankingCash in TransitQualifications (Minimum

N/Subs Data Capture from the Call Centre industry needed for a busy E - Commerce post N/Subs Data Capture from the Call Centre industry needed for a busy E - Commerce postVerify member details, produc

will be working with internal stakeholders and clients, to ensure consistency in the measurement of call quality. You will be continually developing the coaching capability within your team to support

e to manage highly confidential informationAdvanced skills with MS Office toolsImpeccable attendanceCall Center Experience Preferred but Not Necessary This job operates in a professional office enviro

upbeat even during difficult interactions.Advantageous: Knowledge of recruitment best practices and call centre technology.KEY POINTSSalary: 49, 000 per month (dependent on experience)Benefits: Medica

ply chain products Establish customer needs, developing opportunities and grow customer base Update call and Salesforce reports Prepare and present proposals and presentations to clients Effectively a

This is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsible for managing a whole lot of incoming and outgoing calls

Availability work shifts in a 24/7 environment (Essential)ExperienceMinimum 12 months international Call Centre experience (Essential)Experience with phone, chat, and email supportExperience working w

, checking availability, booking and scheduling fittings. Organise and manage production schedules, Call sheets and booking forms. Assist in organising the photography studio, including lighting, back

Cape Town, ZAFull - Time & Part - TimeSalaryCommensurateNo Resume Required, On - site InterviewCALL CENTER REPRESENTATIVEWe are looking for call center representatives to support inbound and outbo

te product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problemsMaintain and update self - help do

to deliver on projects and campaigns Drive the achievement of project and campaign targets Escalate call resolution and provision of project and campaign related answers Manage liaison with project an

massing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Ftbol, Calcio, or anything else, the world now awaits.Our MissionTo make playing f

pply?Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613 - 6890 or email us at talentacquisition@finishline.com. A member of ou

ing rules, odds and pay - outs.Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.Team members are to inform the Tea

ardware and software tools, including installation, configuration, maintenance, and support of IDMs call systems. Identify alternatives for optimizing of Call processes.ResponsibilitiesAnalyze and eva

nsitive manner and to take ownership of customer retention initiatives in cases of service failure. Call Centre Leadership & Performance Management: to ensure that the CS environment is lead from

nvironment.The Role:As a Real - Time Schedule Analyst in the Workforce Management department of our call centre, you will play a critical role in ensuring optimal scheduling and staffing levels to mee

e flow of transactions from opportunity to close, follow up on quotes, and close sales.Record phone call and meeting data. Youll need to keep our CRM up to date with your call results to assist opport

.WHAT YOU WILL BE DOING:Conducting quality assessments on all customer communication channels (e.g. call, email, live chat and social media)Providing coaching to Customer Service Agents on an weekly b

applicable financial reporting framework Distribution calculations and distribution letters Capital call calculations and capital call letters Carried interest and waterfall calculations Equalization

of additional services, offer tailored advice, add special personalised touches as well as being on call for round - the - clock support, to ensure they are wowed from start to finish.Candidate Profil

pact in the community.Job DescriptionThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring,

a community! We value all of our team members the same, regardless of their position or where they call home. We truly look forward to learning about you and your background, and we will be there to

te product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problemsMaintain and update self - help do

urning requests around in a timely manner.Set availability in schedule to be part of a rotating 'on call' process to assist with 24X7 support during off hours, weekends, and holidays. During the on ca

e additional South African languages including Sotho/Tswana/Pedi (mandatory).2 years client service call centre experience, dealing with calls and all related admin functions.Understanding of long - t

of South Africa, and elevating the presence of Citi and GNB within the country through disciplined calling and encouraging the outside Citi network to focus on your country Working closely with produ

eight limits in accordance with regulations). Ability to work shifts (morning, late and night) On - call rotation reaction to off - duty emergency callsWe are open to hiring candidates to work out of

beat even during difficult interactionsIf you have knowledge of customer service best practices and call centre technology, then that's a plus!KEY POINTSSalary: 18, 000 20, 000 ZAR per month (dependen

of the competition.We're looking for energetic and motivated people to work in our dynamic Fashion Call Centre in the city of Cape Town.Our Customer Services department requires agents with a real pa

onsible for meeting targets in monthly receivables and keeping bad debt to a minimum.High volume of calls and emails chasing from debtors.Liaise with sales Account Managers regarding overdue/disputed

massing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Ftbol, Calcio, or anything else, the world now awaits.Our MissionTo make playing f

g with existing and prospective clients exclusively.Requirements Client Engagement:Conduct outbound calls for a minimum of 3 hours a day to the existing client base to win new business. Understand cli

ience in learning management software, with keen organizational skills and attention to detail. Typically requires proficiency in stakeholder (internal and external) relationship management. Experienc

ts our passionJob Summary The Guest Experience Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments

he role and purpose of the job: The Service Desk Analyst is the first point of contact for user who call the IT Service Desk. Providing the highest level of customer service, the Service Desk Analyst

es For Workforce Management AnalystDelivers weekly assessment of the site performance (inputs) with call - outs on misses to drive adherence to planDelivers optimal schedule coverage for the and works

Our client in the Northern Suburbs has a vacancy for a Portuguese speaking Inbound Call Centre and Admin Consultant Our client in the Northern Suburbs has a vacancy for a Portuguese - speaking Inbound

hnical training to the support team, to advance their skills.Managing the timely resolution of open calls and call actions across all customers.Take ownership of incidents assigned to you and manage t

ting initiatives to the account base in a targeted wayConducting trainingPlanning and management of call plansFeedback market intelligenceEnsure that all territory administration is completed efficien

requirements, scripts, cast, music, etc.Co - ordinate all aspects required for the shoot.Distribute call sheets to crew and Client.Monitor budget on an on - going basis.Attend all production meetings.

weekly and ad hoc, including brand initiative products.Participate in weekly trading meetings. Make call outs of missed opportunities in the business.Identify and support with promotional opportunitie

successful candidate will be responsible for supporting the Sales department by responding (through calls and email) to typical client queries to assist clients in a smooth onboarding process. The que

issues are resolved with a sense of urgency. System support and design Provide afterhours and on - call support for executives, if and when requiredSupport enterprise solutions across various Microso

tire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trustan abstract ideato work. Thats digital trust f

d Sales Consultant for a very well - known Wine Company based in the West Coast.Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures.Effectively exec