- Purpose of the Role:
- Our client in Port Elizabeth is looking for a Junior Business Analyst who will be at the forefront of driving impactful change within our organization! In this exciting role, youll dive into the analysis and enhancement of business processes, collaborating with stakeholders to gather vital insights and requirements. Your contributions will help shape innovative solutions that align with our companys goals and propel our success forward.
- Key Responsibilities:
- Business Requirements Gathering:
- Collaborate with stakeholders to identify business needs and objectives.
- Conduct interviews, workshops, and surveys to collect detailed information.
- Document business requirements clearly and concisely for approval.
- Process Analysis and Improvement:
- Analyze existing business processes and identify areas for improvement.
- Assist in designing efficient workflows and business processes.
- Support the development of process documentation, including flowcharts and diagrams.
- Stakeholder Communication:
- Maintain effective communication with stakeholders across departments.
- Translate technical information into business-friendly terms and vice versa.
- Present findings and recommendations to teams and management.
- Documentation:
- Create and maintain documentation such as Business Requirement Documents (BRD), Functional Specifications, and project reports.
- Ensure that all documents are updated and stored in a central repository for easy access.
- Data Analysis and Reporting:
- Support in gathering and analyzing data to inform decision-making.
- Produce regular reports based on analysis, highlighting key insights.
- Testing and Quality Assurance:
- Assist with user acceptance testing (UAT) to ensure business requirements are met.
- Track and document issues raised during testing and ensure they are resolved.
- Support to Team:
- Provide support in larger projects and assist in managing timelines, deliverables, and risks.
- Participate in project meetings and contribute to problem-solving.
- Qualifications & Experience:
- Bachelor's degree in Business, Information Technology, or related field.
- 1-2 years of experience in business analysis or similar role.
- Exposure to process mapping, requirements gathering, or project coordination.
- Key Competencies:
- Strong analytical and problem-solving abilities.
- Proficient in Microsoft Office Suite.
- Basic knowledge of data analysis tools (e.g. SQL, Excel. Power BI) is a plus.
- Ability to work collaboratively in a team environment.
- Excellent communication and presentation skills.
- Attention to detail and the ability to manage time effectively.
- Flexibility:
- Additional functions and or duties may be required in addition to those listed in above.
