Junior Business Analyst (CPT Hybrid)

Junior Business Analyst (CPT Hybrid) IT - Analyst, Data Management

Cape Town - Western Cape

ENVIRONMENT:

A dynamic provider of Software Solutions & Real-Time Data Analytics seeks a highly skilled Junior Business Analyst who will bridge the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role involves working closely with various teams to improve the efficiency of business processes and systems. The ideal candidate will require a Bachelor's Degree in IT/Business Administration or similar discipline with 1-2 years work experience in a similar role with intermediate proficiency in SQL. You will also need experience with Power BI, Tableau, familiarity with Project Management tools like JIRA & Asana and a solid understanding of Swagger/Open API 3.0 specifications.

DUTIES:

Requirements Gathering and Analysis

• Collaborate with business stakeholders to understand their needs and requirements.
• Conduct interviews, workshops, and surveys to gather detailed business requirements.
• Analyse and document business processes, workflows, and system interactions.

Solution Development

• Work with IT and Development teams to design and implement solutions that meet business needs.
• Create detailed functional specifications for the Development team.
• Ensure that the proposed solutions align with the overall business strategy and objectives.

Project Management

• Assist in project planning, including defining project scope, goals, and deliverables.
• Monitor project progress and provide regular updates to stakeholders.
• Identify and mitigate risks and issues that may impact project success.

Testing and Validation

• Develop and execute test plans to ensure that solutions meet business requirements.
• Coordinate User Acceptance Testing (UAT) and gather feedback for continuous improvement.
• Validate that implemented solutions achieve desired outcomes.

Data Analysis and Reporting

• Utilize data analytics tools to analyse business performance and identify trends.
• Create reports, dashboards, and visualizations to communicate insights to stakeholders.
• Provide recommendations for process improvements based on data analysis.

Documentation and Training

• Prepare comprehensive documentation of business processes, system requirements, and project deliverables.
• Conduct training sessions and workshops for end-users to ensure successful adoption of new systems and processes.

Continuous Improvement

• Stay up to date with industry trends and best practices in business analysis and IT.
• Proactively identify opportunities for process optimization and automation.
• Foster a culture of continuous improvement within the organization.

REQUIREMENTS:

Qualifications

• Bachelor's Degree in Information Technology, Business Administration, or a related field.

Experience/Skills

• 1-2 Years of experience as an IT Business Analyst or in a similar role.
• Proficiency in business analysis tools and techniques.
• Intermediate knowledge of SQL.
• Experience with Data Analytics and Reporting tools (e.g., SQL, Power BI, Tableau).
• Knowledge of Software Development Life Cycle (SDLC) methodologies.
• Familiarity with Project Management tools (e.g., JIRA, Asana).
• Understanding of Swagger/OpenAPI 3.0 specifications.

Preferred To Have

• Advanced Degree or Certification in Business Analysis (e.g., CBAP).
• Experience in Agile or Scrum methodologies.
• Understanding of Enterprise Architecture frameworks.
• Knowledge of industry-specific regulations and compliance standards in relation to Information Security.

ATTRIBUTES:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment and manage multiple priorities.

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