Our client is a leading biotech company that combines medicine, science, and technology to create innovative products and services. They offer an innovative environment where you can work at the forefront of Bio Technology. Their collaborative culture fosters professional growth.
As a Junior Business Applications Systems Analyst, you will play a crucial role in supporting business application requests and resolving system issues. Your responsibilities will include coordinating technology projects, assisting teams with project planning and delivery, and providing exceptional customer service through initial assessments, diagnoses, and troubleshooting of application issues. You will also support the Business Analyst with business requests and process streamlining. This role requires strong organisational skills, excellent communication abilities, and a solid understanding of application processes.
- Support business application requests and help solve application and system issues
- Coordinate technology projects and general technology department administration
- Assist the Business with the resolution of various application related support requests
- Assist teams with planning and delivery of technology projects ensuring high-quality, in-scope delivery
- Support the Business Analyst with business requests and streamlining of processes
- Provide exceptional customer service through initial assessments, diagnoses, and troubleshooting of application issues
- Degree in a related field (i.e IT, Technology) or equivalent work experience
- Proven experience in Project administration and coordination
- Solid understanding of application processes
- Ability to resolve problems and troubleshoot errors
- Strong organisational and time management skills with the ability to multitask and prioritise effectively
- Excellent communication and interpersonal skills