Qualification Required
- Matric Certificate
- IT Qualification
- Testing as part of a current development cycle.
- Providing system support to local team, as well as global client system users (helping system users with escalated issues and being the interface between the client and our dev team).
- Software development.
First level of escalation when genie system problems are reported from internal or external users.
- Liaison with developers to resolve these where required.
- Involvement in new genie code development and testing.
- Genie user/practitioner training and support.
- Ensure effective running of Genie cloud-based system.
- Project Management
- Interpersonal Skills
- Detail-orientated
- Customer service
- Communication skills
- Time management
- Strong oral communication skills
- Ability to prioritize
- Strong Organisational skills
- Decisive
- Problem-solving capabilities
Bedfordview
Hybrid 2 days at the office
Desired Skills
- Systems Analysis
- Complex Problem Solving
- Programming
- C#
- Java
- SQL
- HTML