Qualification and experience:
- Bachelor's degree in Business Administration or Finance
- 3 years of experience in product management, fintech and or banking
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Detail-oriented with a passion for delivering high-quality products and services to customers.
- Familiarity with Agile development methodologies and product management tools is a plus.
- Support the Head of Lending Propositions in the development and execution of product strategies for lending products.
- Assist in conducting market research to identify customer needs, competitor offerings, and industry trends.
- Help define product requirements, user stories, and acceptance criteria based on business objectives and customer feedback.
- Collaborate with cross-functional teams, including engineering, design, marketing, and operations, to drive product development initiatives.
- Participate in product testing and quality assurance efforts to ensure a seamless user experience and product reliability.
- Analyse data related to lending products, such as customer behaviour, usage metrics, and performance indicators, to inform decision-making.
- Provide support to customers using lending products, including answering inquiries, troubleshooting issues, and gathering feedback.
- Assist in monitoring regulatory requirements and ensuring compliance with relevant laws and regulations.
- Contribute to the creation of product documentation, training materials, and marketing collateral.
- Stay informed about industry best practices, emerging technologies, and market trends relevant to lending products.