Hello an exciting new opportunity has just become available in our Distribution Mass Market Team. We are looking to recruit the Key Account Consultant.
Job Purpose
To actively maintain partner and client relationships and ensure that needs and challenges are resolved timeously with innovative solutions. This is done through engagement and collaboration at appropriate levels with partners and clients.
Critical to this role is the coordination and integration of various parts of the Hollard business and the partner business.
This Role Is Also Responsible For
The execution of strategic initiatives related to specific partners and clients.
To bring the 5 pillars of account management together.
Accurate interpretation of business data analysis to inform business decisions.
Oversee the planning and execution of campaigns and product launches.
Key Responsibilities
Operational Delivery
Implementation of strategic initiatives across different partnerships/clients
Accurate monthly reporting of performance measures
Sign off on policy documentation and branding of documents
Management of the P&L through ensuring accuracy and relevance of figures
Grow existing business
Initiate, prepare and develop strategy and product workshops within a compliance and legal framework
Actively drive and coordinate all sales
Grow new business
Development of marketing plan
Demonstrate an understanding of the partners core business
Compile business proposals and set up documents for new schemes
Actively participate in product design sessions
Relationship Management
Identify new business opportunities with partners/clients through regular contact and interaction
Resolve queries, handle conflict and continually build healthy business relations
Coordination of internal stakeholders/experts to enable smooth operations
Ensure the terms and conditions of the SLA are met and enforced in the partnership
Ensure open communication channels between partnerships and other divisions within Hollard Life and the Hollard Group
Knowledge management
Compile training material and present to relevant parties in partnerships
Warehousing of mission critical documentation related to partnership management
Lead self
Stay abreast of latest developments in the industry
Develop and manage own IDP
Take responsibility for self-development through self-study, identification of learning opportunities and career discussions
Lead others
Liaise with both external and internal administration centres and other key Stakeholders
Lead the Hollard way
Own behaviour reflect Hollard values