Key Account Consultant

Hello an exciting new opportunity has just become available in our Distribution Mass Market Team. We are looking to recruit the Key Account Consultant.

Job Purpose

To actively maintain partner and client relationships and ensure that needs and challenges are resolved timeously with innovative solutions. This is done through engagement and collaboration at appropriate levels with partners and clients.

Critical to this role is the coordination and integration of various parts of the Hollard business and the partner business.

This Role Is Also Responsible For

The execution of strategic initiatives related to specific partners and clients.

To bring the 5 pillars of account management together.

Accurate interpretation of business data analysis to inform business decisions.

Oversee the planning and execution of campaigns and product launches.

Key Responsibilities

Operational Delivery

Implementation of strategic initiatives across different partnerships/clients

Accurate monthly reporting of performance measures

Sign off on policy documentation and branding of documents

Management of the P&L through ensuring accuracy and relevance of figures

Grow existing business

Initiate, prepare and develop strategy and product workshops within a compliance and legal framework

Actively drive and coordinate all sales

Grow new business

Development of marketing plan

Demonstrate an understanding of the partners core business

Compile business proposals and set up documents for new schemes

Actively participate in product design sessions

Relationship Management

Identify new business opportunities with partners/clients through regular contact and interaction

Resolve queries, handle conflict and continually build healthy business relations

Coordination of internal stakeholders/experts to enable smooth operations

Ensure the terms and conditions of the SLA are met and enforced in the partnership

Ensure open communication channels between partnerships and other divisions within Hollard Life and the Hollard Group

Knowledge management

Compile training material and present to relevant parties in partnerships

Warehousing of mission critical documentation related to partnership management

Lead self

Stay abreast of latest developments in the industry

Develop and manage own IDP

Take responsibility for self-development through self-study, identification of learning opportunities and career discussions

Lead others

Liaise with both external and internal administration centres and other key Stakeholders

Lead the Hollard way

Own behaviour reflect Hollard values