Management, Infrastructure, WordPress, Public Policy, Computer Hardware, Active Directory, Windows Server, Automation, Adobe InDesign, Data Centers
Job description
ABOUT US:
Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the Kurtosys team has a deep understanding of working at scale with data, information design, industry regulations and compliance issues.
INTRODUCTION:
We are seeking a creative and innovative Product Content Producer, Technical Writer, and Trainer to join our Product Training Team. The purpose of the role is to design, produce, and maintain rich media training content for the Product Team's suite of digital products and services. The candidate should be skilled in creating written, visual, audio, and video training content. Additionally, the candidate will be responsible for producing investment management documents such as factsheets, KIIDs, annual reports, etc., and have experience delivering training programs to various audiences. The candidate must also be able to travel internationally to deliver training programs.
THE OPPORTUNITY:
- Develop courses and curriculum for all product training programs.
- Define and prioritize training and content needs in collaboration with subject experts, such as product management, customer service, sales, and retention teams.
- Analyze and identify training gaps, then create and implement innovative training programs that challenge traditional methods and provide a fresh approach to learning and development.
- Design, create, and edit rich-media online learning materials, including product manuals, instructional videos, and quizzes.
- Produce investment management documents such as factsheets, KIIDs, annual reports, etc.
- Create and maintain a repository of Non-Regulated Product training content for use across the business and ensure that current and relevant content is in circulation.
- Prepare scripts and record and edit audio and video content.
- Maintain a strong understanding of the product portfolio and competitive landscape to ensure that training and content materials are accurate, timely, and relevant.
- Keep current on best practices in instructional design.
- Conduct engaging training sessions with key staff members to improve product knowledge and soft skills.
- Conduct individual coaching sessions with select staff members.
- Evaluate and improve the effectiveness of training programs and content and adjust as necessary.
- At least three years of experience developing and delivering training and investment management documents such as factsheets, KIIDs, annual reports, etc.
- Results-oriented with the ability to work under pressure and cope with multiple concurrent training activities.
- Self-starter who takes ownership and accountability and can work with minimal supervision.
- Must be able to travel internationally.
- Excellent written and verbal communication skills.
- Ability to deal with complexity and migrate between detailed and high-level requirements.
- Passionate about upskilling and coaching people.
- No Dress Code
- Open Culture
- Flexible Work Hours
- Group Risk Cover
- Employee Wellbeing Program
- 20 Days Paid Leave
- Ongoing Staff Appreciation Events
- Access To Learning Platforms
- Working With Experts Across The Globe
- Home Internet Allowance
- We are an international SaaS based fintech company
- We work with up to date technology, promote from within wherever possible, and encourage our team members to use initiative, think out the box and share their ideas.
- We aim to transform how our customers - which includes the world's most prestigious financial services firms - drive engagement with their audiences.
- Our aim is to give our customers the ability to target, knowledge share and nurture their community of prospects and clients to develop long standing relationships.
