An upmarket hotel in Camps Bay is seeking to employ a young, energetic and vibrant personality to become part of their team. This role requires someone with previous experience in a Supervisor role and they must have a SA ID. Own transport is essential and willing to work shifts.
A love for the hospitality industry will definitly secure an interview for you.
Education:
• Grade 12 or equivalent
• Accommodation Certificate/ Hotel School diploma is advantageous
Work experience:
• Previous experience in the same or similar position in a 4/5 star hotel
• Familiar with all duties and procedures in Housekeeping Department
• MS Office (Word, Excel and Email) is essential
• Opera experience is essential
• Third language is advantageous
Other:
• Reliable, responsible and dependable to fulfil obligations
• Attention to detail
• Willingness to lead, take charge and offer direction
• Ability to multitask
• Show initiative by taking control of task
• Excellent communication skills
• Friendly and service orientated
Tasks (include but not limited to):
• Ensure that all laundry charges are done accurately.
• Ensure smooth operation of the laundry and guest laundry.
• Maintain an adequate supply of clean linen.
• Check and identify maintenance requirements with the machines.
• Deal with any complaints.
• To ensure that staff are coached and trained to perform their duties effectively.
• To ensure that attendance registers are completed daily and in accordance with statutory regulations.
• To ensure that adequate supplies of cleaning materials are available.
• Effective stock control of cleaning materials and linen
• Participate in progressive discipline
• Monthly and weekly rosters and follow-up on time attendance and leave forms
• Administer monthly staff tests.
• Conduct regular staff training.
• Conduct regular performance appraisals.
To apply for the position, please send an updated CV via this portal.
**Only successful candidates will be contacted, should you not hear from us within 10 days, please consider your application unsuccessful**