Dispatch Team Leader - Secondment East

Job Overview

Dispatch Team Leader

An opportunity has come up to undertake the role of Dispatch Team Leader at our Coxheath Emergency Operations Centre for on a 9 month secondment. There are two positions available.

As a Dispatch Team Leader you will directly supervise, lead and motivate a team of Resource Dispatchers in a fast paced role in an ever changing environment. It requires quick and logical thinking as you will be responsible for rapid decision making in support of Resource Dispatchers who manage the deployment of various emergency vehicles, such as ambulances, rapid response cars and hazardous area teams, appropriately and timely to a variety of emergency and non-emergency calls taking into account skill levels and distances.

The role requires managing and supporting staff in line with Trust policies and developing an environment of continuous improvement.

Must have at least 6 months experience as a qualified Resource Dispatcher

Main duties of the job

Workload varies greatly on a daily basis and therefore candidates should be able to handle periods of high stress and conversely periods of low activity.

The role involves minimal contact with patients however candidates will oversee potentially distressing incidents and will have the ability to directly affect the outcome of patient care through management of the strategy of our response to incidents.

You will report to the teams Emergency Operations Centre Manager and may be required to undertake other tasks within a Dispatch Team Leaders scope of practice.

Working for our organisation

Base: East EOC

Hours: Full Time - 37.5 hours per week

Salary: Band 5 - 27, 055 - 32, 934 NHS Agenda for Change

Type: Secondment - 2 positions - 3 months

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination.

Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.

In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable. We are a committed Disability Confident Employer and offer on-going support, should you be successful, with any adjustments you may need when performing your role.

When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.

Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old.

The majority of our roles will include some travel between sites for business purposes. If the vacancy youre applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

If you have previously applied for this role and were deemed not appointable at any stage of the recruitment process, you cannot normally apply for the same or similar role for a minimum of six months from the date of application. This is to allow time for the candidate to receive feedback and undergo the appropriate development.

Should you require an application form in an alternative format including large print or braille, please contact recruitment@secamb.nhs.uk stating the vacancy reference number and we will be happy to provide this.

When completing the reference section, please include details to cover the last three years history.

Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.

Please note that we contact all applicants via Trac Jobs and would advise you check your Trac Jobs account regularly.

Please be aware that the Trust reserves the right to close this vacancy early if sufficient applications are received. For this reason we recommend completing your application as early as possible.

If you are a current SECAmb employee and applying for a substantive position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. If you are currently paid under Annex 5 and this post is the same banding as your current role, you can request to remain on Annex 5, or move to Section 2.

Section 2 unsocial hours will automatically be paid via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zon e .

If you are a current SECAmb employee and applying for a Secondment/Acting Up position, this would not be classed as a permanent change to your terms and conditions so if your application is successful, your current unsocial hours arrangements will not change for the duration of the secondment/acting up period.

Follow our recruitment on Twitter @SECAmbRecruit and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on Linkedin under South East Coast Ambulance Service NHS Foundation Trust.