We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.
Job Title
Lead Product Managers, CL6-2
Who is Mastercard
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Applications team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position MasterCard to be able to incubate the development of new payment flows.
The team is responsible for designing, building, and operating the technology that powers Mastercards next generation payment applications Domestic, Cross Border and Bill Payments.
Mastercard seeks to define a world beyond cash. To accelerate this mission, we are committed to building & scaling products & applications that transform payments of any type. Real time payment technology is central to this strategy. The current consumer bill pay experience is cumbersome, costly, slow and fragmented. We are on a journey to build and scale a world-class bill pay network. By combining our RTP experience with our existing biller network, RPPS, as well as other global bill pay assets, we can bring a solution to market that improves this outdated ecosystem for all parties involved. To win in the market, we will also leverage our strengths in brand, standards, consistency, trust and security.This position will be at the center of growing our applications technology platform and team for Bill Pay.
Do you like to lead and contribute in the creation and execution of strategic initiatives centered around digital payments?
Do you look forward to developing and engaging with high performant diverse teams around the globe?
Would you like to be part of a highly visible, strategically important global engineering organization?
The Role
Whats it all about and what we expect you to do day to day
Be customer obsessed: Develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics
Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product charter, and create and maintain a domain roadmap
Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes, ensuring mutual understanding
Manage strategic alignment across teams: Working with product owners with each scrum team, ensure backlogs are properly prioritized and refined according to anticipated business value & measurable outcomes
Agile Mindset: Advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story.
Lead the design and build of the product with engineering: Work closely- as one agile team- across a product domain
Work across cross functional teams: Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors
Oversee delivery and testing of product features (e.g., serving and enabling scrum teams)
Manage the operation: Own the overall health and run of your domain. Escalate critical operational issues to Real Time Payments management teams and discuss resolutions to ensure operational stability with the concerned delivery teams
Measure outcomes & seek continuous improvements: Evaluate & seek to improve existing practices, metrics, and roles to continually optimize. Own and deliver on post-launch reviews and customer feedback, and incorporate this information
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager, Project Implementation (Contract)
This is a contract position until the end of March 2024.
Overview
- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast-changing and ambiguous environment?
- Act as a central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers and MasterCards core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel
- Experience in Information Technology system knowledge, with a good understanding of network technology, applications, and project management
- Strong knowledge of payment transaction processing and industry business knowledge
- Good understanding of MasterCards payment processing systems, formats and associated customer host interface testing services and principles
- Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
- Ability to interact well with the customer
- Good verbal and written communication skills
- Self-starter with a desire to learn independently
- Ability to work in a matrixed organization and cross-functional teams
- Ability to manage change in a technical work environment
- Ability to understand theory /principles with business impact and apply this understanding to the work environment
- Fluent in English is required
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must
- Abide by Mastercards security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.
