Learning Partner : Training

Closing Date 2024/10/28

Reference Number MMH241010-9

Job Title Learning Partner : Training

Position Type Permanent

Role Family Human Capital

Cluster Guardrisk

Remote Opportunity Some of the time

Location - Country South Africa

Location - Province Gauteng

Location - Town / City Sandton

Introduction

To implement and maintain effective statutory sound training processes to equip staff in Guardrisk with the necessary knowledge and skills in line with the business requirements that will enable business performance. Support the planning, execution, and monitoring of various learning and development projects. Execute projects in the learning team management within the field of learning & development, specifically digital Learning within Guardrisk Group.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To implement and maintain effective statutory sound training processes to equip staff in Guardrisk with the necessary knowledge and skills in line with the business requirements that will enable business performance. Support the planning, execution, and monitoring of various learning and development projects. Execute projects in the learning team management within the field of learning & development, specifically digital Learning within Guardrisk Group.

Requirements

BA degree/Comms Degree/ Learning & development or related
Project Management Certification is an added advantage
Digital learning experience is an added advance
At least 5 years experience in learning & development
MS Word, Excel and PowerPoint proficient
Experience in learning and development
Proficient in project-management/ event coordination

Duties & Responsibilities

Build and maintain positive relations with the management teams and staff in the GUARDRISK Division to provide outstanding, effective and efficient Learning & Development services and regular feedback
Accountable for the implementation of value-add Learning & Development practices including Team leader Development, soft-skills
Participate in the design and develop learning curriculums for various roles within Guardrisk
Identify learning needs, problem areas, and recommend learning solutions
Assess application and integration of learning into the workplace and provide support to staff where applicable
Provide management information and statistics on the state of training in the service areas
Create and deliver training programmes focused on workplace learning and adult learning methods that is based on employee needs, business priorities and best practice
Design & Conduct outcomes-based learning material and assessments
Provide input for improvements and enhancements to the Development team
Implement and maintain quality assurance principles and processes for learning at GR
Stay abreast of best practices and/or new developments in Learning and Development disciplines and drive adoption as deemed appropriate
Participate in Momentum Group wide relevant Learning and Development forums
Engage in continuous learning about digital learning and project management trends, tools, and methodologies to contribute fresh ideas and innovative solutions to the team
Build and maintain relationships with clients and stakeholders
Deliver on service level agreements made with clients and stakeholders to ensure that client expectations are managed
Ensure high client service levels and the fair treatment of clients within area of responsibility
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Monitor external and internal client feedback to analyse, interpret and adapt the quality of the client experience
Ensure satisfactory resolution of all queries
Observe and listen for concerns and questions during the delivery, take action when appropriate and communicate to the L&D & OD Manager
Monitor the budget for area, including to ensure invoices are checked against SOW, signed and captured for payment and then captured on the GR learning budget spreadsheet sheet. Identify solutions to enhance cost effectiveness and increase operational efficiency
Manage materials and venue according to budget Work closely with LD & OD Manager and skills development specialist to ensure spending is aligned to SDF and training budget
Identify, control and escalate potential risks which may lead to increased costs, with the aim of delivering on skills development propositions