CORE PURPOSE OF JOB
To assist the Senior Librarian: Electronic Resources Management (ERM) by continuing and expanding access to all e-resources through responsible acquisition, bibliographic, administration and maintenance in support of Learning, Teaching and Research.
KEY PERFORMANCE AREAS
- To execute all ERM operational processes and workflows related to the acquiring, licensing, accession, and maintenance of all e-resources.
- Monitoring the subscription renewals, payments, and usage statistics of the e-resources.
- To ensure that the bibliographic records are full records and that all the information on the records is correct and updated regularly.
- To ensure that all URL links are updated and accessible on the ILS, Knowledge Base, and the Library Catalogue.
- To be able to communicate with vendors, publishers and knowledge agents on products, services, and access-related queries.
- To assist the Senior Librarian: ERM in ensuring that all e-resources are accessible in a seamless manner by being able to adapt to a changing environment and keeping abreast of emerging technologies and metadata standards.
- Experience working in a networked academic university library and integrated operations and how these operations relate to providing intellectual access to e-resources.
- Experience in technical support services with regards to systems, networks and the online environment.
- Effective communication skills.
- Good judgment and initiative, effective problem-solving and trouble-shooting skills and excellent customer service skills.
- Knowledge of the digital publishing industry.
- Ability to work independently and within a team.
- Meticulous in data entry, responsible, accountable and flexible.
To be considered for appointment to this post, candidates must possess:
- M+3: Library and Information Sciences or Information Technology (IT).
- Minimum of 3 years working experience in an ERM or IT environment in an academic institution.
- Knowledgeable working with Integrated systems, Tools, Information Dissemination and Microsoft Excel.